From Tuesday 1 September, we are increasing the number of services we operate following recent train availability challenges.
On Monday 20 July, we introduced a reduced timetable to help create a more stable and reliable Intercity service. By operating a timetable that better matches the number of trains currently available, we've been able to improve reliability and reduce disruption for customers.
While we acknowledge there is still further work to do in partnership with train manufacturer Hitachi Rail, the stability achieved since July provides a strong foundation for reinstating services.
From Tuesday 1 September, we have increased our Intercity service from 87% to 92% of the full planned timetable.
Key service reinstatements include:
Sheffield services
Reinstatement of five weekday services and three weekend services that were previously fully cancelled.
Nottingham services
Reinstatement of three weekday services and one weekend service that were previously fully cancelled.
Download Revised Timetable - 1 September
Travel from 1st September
Our Regional service routes and Connect service between Corby and London are still unaffected. This temporary Intercity timetable will be kept under regular review, and we will continue to increase services as soon as we are confident we can do so, while continuing to provide a reliable service for our customers. We will keep customers updated on this page as more information becomes available.
If your booked service is cancelled or is running with fewer carriages than usual, you can travel on up to two earlier or two later EMR services, regardless of any peak restrictions on your original ticket. Tickets will also be accepted by other selected train operators - see alternative routes.
Alternatively, if your booked service is cancelled and you decide not to travel, you can claim a full refund.
For more information about the temporary timetable, travel advice and answers to common questions, please see our FAQs below.
Changes to services
Services that will change
| Station | Destination | Reinstated services | Newly cancelled services |
| London St Pancras | Sheffield | 09:32, 12:02, 14:32, 19:32 | — |
| London St Pancras | Nottingham | 07:35, 08:35, 14:35, 21:05 | 06:05, 11:35, 16:05, 20:35 |
| Bedford | Nottingham | — | 06:39 |
| Kettering | Nottingham | 06:06, 08:24, 09:26, 15:22, 21:52 | 06:54, 12:22, 16:53, 21:22 |
| Market Harborough | Nottingham | 06:18, 08:34, 09:36, 15:32, 22:02 | 07:04, 12:32, 17:03, 21:32 |
| Leicester | Sheffield | 10:37, 13:07, 15:37, 20:41 | 07:43 |
| Leicester | Nottingham | 06:41, 08:48, 09:50, 15:47, 22:20 | 07:18, 12:47, 17:19, 21:47 |
| Loughborough | Sheffield | 10:47, 15:47, 18:51, 20:51 | 07:53 |
| Loughborough | Nottingham | 06:53, 22:30 | 07:30, 17:29 |
| East Midlands Parkway | Sheffield | 10:55, 15:54, 20:58 | 08:00 |
| East Midlands Parkway | Nottingham | 07:01, 22:37 | 07:38, 17:37 |
| Beeston | Nottingham | 07:10, 22:44 | 07:45, 17:43 |
Services that remain cancelled
| Station | Destination | Services remaining cancelled |
| London St Pancras | Sheffield | 17:32 |
| Kettering | Nottingham | 19:38 |
| Leicester | Sheffield | 18:41 |
| Loughborough | Sheffield | 18:51 |
| East Midlands Parkway | Sheffield | 18:58 |
Services that will change
| Station | Destination | Reinstated services | Newly cancelled services |
| Sheffield | London St Pancras | 12:00, 14:35, 17:00 | 09:00, 19:00 |
| Chesterfield | London St Pancras | 12:13, 14:47, 17:14 | 09:13, 19:13 |
| Derby | London St Pancras | 04:47, 12:32, 15:08, 17:34 | 09:32 |
| Long Eaton | London St Pancras | 04:55, 12:41, 17:42 | 09:41 |
| Nottingham | London St Pancras | 05:14, 09:50, 10:50, 16:50 | 13:50, 18:10 |
| Beeston | London St Pancras | 05:20 | 18:16 |
| East Midlands Parkway | London St Pancras | 05:27, 12:45, 17:47 | 09:45, 18:23 |
| Loughborough | London St Pancras | 05:34, 12:53, 17:54 | 09:53, 18:30 |
| Leicester | London St Pancras | 05:47, 10:12, 11:12, 13:04, 15:31, 17:12, 18:06 | 10:04, 14:12, 18:41 |
| Market Harborough | London St Pancras | 06:00, 10:26, 11:26, 17:26 | 14:26, 18:55 |
| Kettering | London St Pancras | 06:11, 10:36, 11:37, 17:37 | 14:37, 19:05 |
Services that remain cancelled
| Station | Destination | Services remaining cancelled |
| Melton Mowbray | London St Pancras | 08:15 |
| Oakham | London St Pancras | 08:27 |
| Corby | London St Pancras | 08:49 |
There are no new Saturday or Sunday cancellations.
Northbound - Saturday
| Station | Destination | Reinstated services |
| London St Pancras | Sheffield | 06:00, 07:02 |
| London St Pancras | Nottingham | 19:35 |
| Wellingborough | Sheffield | 06:42 |
| Kettering | Nottingham | 20:22 |
| Market Harborough | Nottingham | 20:32 |
| Leicester | Sheffield | 07:07, 08:07 |
| Leicester | Nottingham | 20:47 |
| Loughborough | Sheffield | 07:17 |
| East Midlands Parkway | Sheffield | 07:25 |
| East Midlands Parkway | Nottingham | 21:00 |
| Long Eaton | Sheffield | 21:59 |
| Derby | Sheffield | 07:37, 08:29 |
| Chesterfield | Sheffield | 07:55, 08:47 |
Northbound - Sunday
| Station | Destination | Reinstated services |
| London St Pancras | Sheffield | 20:32 |
| Leicester | Sheffield | 21:37 |
| Loughborough | Sheffield | 21:47 |
| East Midlands Parkway | Sheffield | 21:54 |
| Derby | Sheffield | 22:10 |
| Chesterfield | Sheffield | 22:28 |
Southbound - Saturday
| Station | Destination | Reinstated services |
| Nottingham | London St Pancras | 19:50 |
| Leicester | London St Pancras | 20:12 |
| Market Harborough | London St Pancras | 20:26 |
| Kettering | London St Pancras | 20:36 |
Southbound - Sunday
There are no changes Southbound on Sundays.
Affected services
Please note on the following dates and times the below services are retimed:
| Date | Journey | Change |
|---|---|---|
| Friday 4 September | Nottingham 10:50 to London St Pancras | Departs Nottingham 10:30 - 20 minutes earlier |
| Friday 4 September | Sheffield 10:00 to London St Pancras | Departs Sheffield 09:51 - 9 minutes earlier |
| Friday 4 September | Sheffield 14:35 to London St Pancras | Departs Sheffield 14:30 - 5 minutes earlier |
Online Journey Planners
Our online journey planners and ticket booking systems have been updated to reflect timetable changes as follows:
| Travel period | Cancelled services are removed |
|---|---|
| Weekdays | For travel up to 17 October |
| Weekends | up to 3 weeks before travel |
Please ensure you check live information on the day of your journey.
Frequently asked questions
EMR are continuing to experience performance and reliability issues with the Class 810 Aurora fleet, which are manufactured and maintained by Hitachi Rail. Running a reduced timetable will provide a more reliable and predictable service for customers while these issues are resolved.
The temporary timetable started on Monday 20 July.
From Tuesday 1 September, EMR has increased Intercity services from 87% to 92% of the full planned timetable.
Our online journey planners and ticket booking systems have been updated to reflect timetable changes as follows:
| Travel period | Cancelled services are removed |
|---|---|
| Weekdays | For travel up to 17 October |
| Weekends | up to 3 weeks before travel |
This temporary timetable will be kept under regular review, and we will increase services as soon as we are confident we can do so, while continuing to provide a reliable service for our customers. We will keep customers updated on this page as more information becomes available.
The temporary timetable affects EMR Intercity services. EMR Regional and EMR Connect services are unaffected. Customers should check before they travel using the journey planner or on the EMR app.
The full list of trains that will not operate during the temporary reduced timetable are listed above.
Customers who have already booked a ticket and now find their EMR service isn't running will be able to travel up to either two trains prior or two trains after the affected service, regardless of any peak restrictions on your original ticket. Otherwise, customers can request a full refund.
Customers who have already booked a ticket and now find their EMR service isn't running will be able to travel up to either two trains prior or two trains after the affected service, regardless of any peak restrictions on your original ticket. Check the journey planner for your specific journey.
Yes. Delay Repay remains available in line with the nationwide scheme if your journey is delayed. Delay Repay isn't applicable to trains removed from the timetable. Delay Repay applies if you are delayed enroute on the day due to unplanned disruption.
Yes. The introduction of the Class 810 fleet will continue in a controlled way throughout 2026 and 2027.
There is nothing currently planned for compensation to season ticket holders, however customers whose journey is delayed are encouraged to claim Delay Repay. As a Season Ticket holder, we understand this may be disappointing and we're sorry for the inconvenience this may cause. While we're unable to offer season ticket refunds or compensation in these circumstances, we want to assure you that we recognise your concerns and are working hard to restore a more reliable service as quickly as possible.