Smartcard

It's win-win with our Season Ticket Competition

We're giving three lucky winners the opportunity to win back up to £2000 of the value of a season ticket.

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The convenient way to carry train tickets ​

The EMR Smartcard makes travel quicker and easier by keeping all your train tickets securely in once place. You’ll no longer need to queue to collect tickets – just tap your Smartcard onto the reader at our ticket machines, platform validators or ticket gates.

How it works

Buy your Season, Anytime or Off-Peak ticket online or through our app. Then select Smartcard in the ‘How to get your ticket’ section at the checkout. After two hours, you’ll be able to load your tickets onto your Smartcard by tapping it on a card reader at your chosen collection station.

If you’re at the station, you can buy tickets from the ticket office or ticket machines and load them straight onto your Smartcard.

Why get a Smartcard?

They’re tough

Smartcards are made of durable plastic, so won’t quickly wear away in your wallet or purse.

They’re easy to use

Travelling through a station with automatic ticket gates? Touch your Smartcard on the reader, and you’re good to go.

They’re flexible

When your schedule changes, your Smartcard can change with it. Just load it with your ticket of choice.​

Manage your Smartcard

Log into your online account to update your contact details, change your password, check your order history and more.

Don’t worry if you lose your Smartcard – we’ll protect your stored tickets and get you a new card as soon as possible. Get in touch to let us know on 03457 125 678.

Order a Smartcard​

Order your Smartcard online. It’ll arrive in the post within five working days.

You can buy tickets and load them onto the card as soon as you have it. You’ll still need a photocard for Season tickets - just take a passport size photograph of yourself to any staffed station to get a photocard.

Order your Smartcard

Existing Smartcard holders

If you have an East Midland Trains Smartcard you'll need to register to use it with EMR.

Log into your online account, and go to My Account >> Manage Smartcards​.