Luggage guidance

You can bring a maximum of two items of luggage on board our trains – one item of up to 90x70x30cm and one small bag or cabin sized case.

When travelling with luggage, only bring what you are comfortable to carry yourself, ensure your luggage is packed in a suitable manner and do not obstruct any doorways, take up wheelchair spaces on the train and are not placed on seats.

Small Bag

Small bags

Small bags can be stored under your seat and in the overhead luggage racks.

Luggage

Large bags & Cases

Larger items of luggage (up to 90x70x30cm) can be stored in the luggage racks at the ends of each carriage. If your cases are bigger than this, you won’t be able to bring them on board.

Bicycles

Bikes

Folding bikes should be stored in the luggage racks. If you’d like to bring a non-folding bike, you may need to make a reservation before you travel. Reservations can be made online when purchasing your ticket or at a ticket office. If you've already purchased a ticket get in touch to reserve a space. Find out more here.

Sports Equipment

Sports Equipment

These items can be stored in the luggage racks at the end of each carriage (up to 90x70x30cm). Items larger than this cannot be taken on board.

Pushchairs

Pushchairs

Pushchairs are welcomed on board, but will need to be collapsed before boarding and stored in the luggage racks.

Pets

Pets

Dogs are allowed on any area of trains apart from the food/beverage carriages (unless it’s an assistance dog). That means that you can bring your dog into First Class as long as it’s well behaved. Click here for more information on travelling with pets.

Your luggage might be refused on our trains if:

  • Your luggage may cause injury, inconvenience or a nuisance or it may cause damage to property
  • If it’s going to obstruct doorways, gangways or corridors.
  • There is not enough room for your luggage.
  • Customers must travel on the same train as their luggage.
  • The loading or unloading may cause delay to trains.
  • Luggage is not carried or packaged in a suitable manner.

You must be able to manage your own luggage without additional help from staff unless you have booked passenger assistance, our service for customers who have a disability, as well as older customers.

Keeping your luggage safe

We’ve got a few tips to keep your luggage safe:

  • Keep a close eye on your bags and check them regularly
  • Make your luggage unmistakably yours with a colorful ribbon, strap or tape
  • Label your luggage discreetly with your name, postcode and contact number
  • Keep valuables like phones, wallets and purses hidden when not in use

FAQs

We don’t have luggage handling staff, however our station and on board teams will be more than happy to help where they can. If you think you might need assistance on your journey, please read more about Passenger Assistance and how you can book this service.

Labelling your luggage makes it easier for us to find if it was to get misplaced or lost. It is also part of the National Rail Conditions of Carriage.

We have limited space onboard so please pack light so your bags fit comfortably on our trains. Please note we only allow two items per person: a maximum of one large suitcase (up to 90x70x30cm), and a small bag or cabin sized case.

If you are using a pushchair as a wheelchair for a disabled child, these will not need to be collapsed prior to boarding. We recommend booking the wheelchair space on the train you want to take to make sure that the space is available when you travel.

Train operators have different types of trains which are different shapes and sizes, meaning the luggage space available is not the same.

Items up to 90x70x30cm can be taken on the train as items larger than this cannot be safely stored on the train.

No, your pet is not luggage and can be taken on the train in addition to any luggage you bring. Find out more about travelling with pets here.

Any items of essential access equipment are not included in the luggage allowance and can be taken on the train in addition to any luggage you bring.

No. Luggage should be stored in the dedicated areas, to make sure that free seats are kept free for other customers.