Download our app

Download the app

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Manage your trip on the go


Buy tickets and stay up-to-date on the move with the free EMR app, for iOS and Android.

See how your train is running, and save your payment cards securely for faster ticket buying – all without any booking fees or credit card charges.

App features

Get live train updates

  • Check live departures in real time on the 'My Account' screen

Buy train tickets with no booking fees

  • Buy single, return, open return and Season tickets in just a few taps
  • Pay with Visa, Mastercard or American Express
  • Get the cheapest fare, guaranteed thanks to our Price Promise

Download train tickets to your mobile

  • Buy e-tickets and download them to your new mobile ticket wallet
  • Transfer tickets between devices (phone and tablet)

Frequently Asked Questions

Live times are available on the results page when searching for journeys. Alternatively, you can head to My Account and click ‘Live Updates’ where you will be taken to our website and can view real time travel updates along with any disruptions.

Yes, head to ‘My Tickets’ and under the Active tab, you can activate your flexi ticket and load it to your smartcard. Click here to order your smartcard.

Your most frequent searches will appear on the home screen under the search box.

You can use any major debit/credit card along with Apple Pay. Payment via PayPal is no longer available.

No, these can be purchased online here.