EMR Messenger

Personalised Journey Assistant for East Midlands Railway services

Do you want personal information to guide you through your journey or provide updates on regular journeys you make? Are you not sure how to get from A to B?

Our handy messaging and journey planning service will provide all the information you need about your journey with us. From door to door journey planning (including other means of transport) to real-time alerts to let you know if there is disruption and alternative routes you could take.

We can also let you know:

  • Details about your destination station, including how to get around the station and accessibility information
  • Real-time onward journey information (including bus, scooters, taxi, walking and cycling options) to assist to get you where you need to be
  • Information on how busy the train may be
  • Delay Repay information and how to claim
  • Interchange details

EMR Messenger

How do I receive my EMR Personal Journey Assistant updates?

We will send notifications through Facebook messenger and you can register for alerts by clicking on the following blue messenger ‘keep me updated’ at the bottom of this page.

Keep me updated