Accessibility of our trains
What to expect on-board
Here’s a summary of general accessibility information for our different train types, and the routes they're normally scheduled to run on.
Find out more about the assistance available for your journey with us and how to book, on our Assisted travel page.
Our train types
Class 180 Diesel Multiple units
Compliant with PRM-TSI.
| Number of units | 4 five-car units |
|---|---|
| On train staff to provide assistance | Yes |
| Routes operated |
|
| Boarding ramp | Yes - on board |
| Wheelchair space | Yes |
| Scooter/mobility aid acceptance | Yes |
| Wheelchair-accessible toilet | Yes |
| Standard toilet | Yes |
| Aural information | Yes |
| Visual information | Yes |
| Priority seating | Yes |
| Baby change facilities | Yes |
Class 170 Diesel Multiple units
Compliant with PRM-TSI.
| Number of units | Currently 4 three-car units* |
|---|---|
| On train staff to provide assistance | Yes |
| Routes operated |
|
| Boarding ramp | Yes - on board |
| Wheelchair space | Yes |
| Scooter/mobility aid acceptance | Yes |
| Wheelchair-accessible toilet | Yes |
| Standard toilet | Yes |
| Aural information | Yes |
| Visual information | Yes |
| Priority seating | Yes |
| Baby change facilities | Yes |
*Two-car units are expected to join the fleet soon and the total number of units is to be confirmed.
Class 158 Diesel Multiple units
Compliant with PRM-TSI from January 2020.
| Number of units | 26 two-car units |
|---|---|
| On train staff to provide assistance | Yes |
| Routes operated | Liverpool to Norwich (also can operate on other routes) |
| Boarding ramp | On board |
| Wheelchair space | Yes |
| Scooter/mobility aid acceptance | Yes |
| Wheelchair-accessible toilet | Compliant from January 2020. |
| Standard toilet | Yes |
| Aural information | Yes |
| Visual information | Yes |
| Priority seating | Yes |
| Baby change facilities | Yes |
Class 156 Diesel Multiple units
Compliant with PRM-TSI from January 2020.
| Number of units | 15 two-car units |
|---|---|
| On train staff to provide assistance | Yes |
| Routes operated |
|
| Boarding ramp | Yes |
| Wheelchair space | Yes |
| Scooter/mobility aid acceptance | Yes |
| Wheelchair-accessible toilet | Compliant with from January 2020. |
| Standard toilet | Yes |
| Aural information | Yes |
| Visual information | Yes |
| Priority seating | Yes |
| Baby change facilities | Yes |
Class 360 Electric Multiple units
Compliant with PRM-TSI.
| Number of units | 21 |
|---|---|
| On train staff to provide assistance | Yes |
| Routes operated | Corby to London St Pancras |
| Boarding ramp | Yes |
| Wheelchair space | Yes |
| Scooter/mobility aid acceptance | Yes |
| Wheelchair-accessible toilet | Yes |
| Standard toilet | Yes |
| Aural information | Yes |
| Visual information | Yes |
| Priority seating | Yes |
| Baby change facilities | Yes |
Seven/Five/Four Coach Meridians
Compliant with PRM-TSI.
| Number of units | 27 |
|---|---|
| On train staff to provide assistance | Yes |
| Routes operated |
|
| Boarding ramp | Yes |
| Wheelchair space | Yes |
| Scooter/mobility aid acceptance | Yes |
| Wheelchair-accessible toilet | Yes |
| Standard toilet | Yes |
| Aural information | Yes |
| Visual information | Yes |
| Priority seating | Yes |
| WiFi | Yes |
| Baby change facilities | Yes |
Find out more
Find out more about the assistance available for your journey with us and how to book, on our Assisted travel page