Accessibility of our trains

What to expect on-board

Here’s a summary of general accessibility information for our different train types, and the routes they're normally scheduled to run on.

Find out more about the assistance available for your journey with us and how to book, on our Assisted travel page.

Our train types

Class 158 Diesel Multiple units

Not yet compliant with PRM-TSI (Persons of Reduced Mobility Technical Specification for Interoperability) but will be compliant by January 2020.

Number of units 26 two-car units
On train staff to provide assistance Yes
Routes operated Liverpool to Norwich
(also can operate on other routes)
Boarding ramp On board
Wheelchair space Yes
Scooter/mobility aid acceptance Yes
Wheelchair-accessible toilet Not fully compliant but will be modified by January 2020
Standard toilet Yes
Aural information Yes
Visual information No
Priority seating Yes

Class 156 Diesel Multiple units

Not yet compliant with PRM-TSI but will be compliant by January 2020.

Number of units 15 two-car units
On train staff to provide assistance Yes
Routes operated
  • Nottingham to Worksop
  • Nottingham to Leicester
  • Nottingham to Lincoln
  • Nottingham to Skegness
  • Nottingham to Matlock
  • Derby to Crewe
  • Leicester to Cleethorpes
Boarding ramp Yes
Wheelchair space Yes
Scooter/mobility aid acceptance Yes
Wheelchair-accessible toilet Not fully compliant but will be modified by January 2020
Standard toilet Yes
Aural information Yes
Visual information No
Priority seating Yes

Class 153 Diesel Multiple units

Not compliant with PRM-TSI.

Number of units 17
On train staff to provide assistance Yes
Routes operated
  • Peterborough to Doncaster via Sleaford and Lincoln
  • Nottingham to Worksop
  • Nottingham to Lincoln
  • Nottingham to Skegness
  • Nottingham to Matlock
  • Derby to Crewe
  • Leicester to Cleethorpes
Boarding ramp Yes
Wheelchair space Yes
Scooter/mobility aid acceptance Yes
Wheelchair-accessible toilet No
Standard toilet Yes
Aural information Yes
Visual information No
Priority seating No

Seven/Five/Four Coach Meridians

Compliant with PRM-TSI.

Number of units 27
On train staff to provide assistance Yes
Routes operated
  • Sheffield to London
  • Nottingham to London
  • Corby to London
Boarding ramp Yes
Wheelchair space Yes
Scooter/mobility aid acceptance Yes
Wheelchair-accessible toilet Yes
Standard toilet Yes
Aural information Yes
Visual information Yes
Priority seating Yes
WiFi Yes

Eight Coach High Speed trains

Not compliant with PRM-TSI.

Number of units 10
On train staff to provide assistance Yes
Routes operated
  • Nottingham to London
  • Sheffield to London
Boarding ramp Yes
Wheelchair space Yes
Scooter/mobility aid acceptance Yes
Wheelchair-accessible toilet Yes, in First Class accommodation
Standard toilet Yes
Aural information Yes
Visual information No
Priority seating Yes
WiFi Yes

Additional information: All internal and external doors are accessible to wheelchair users and seating space is provided in both First and Standard Class accommodation. Wheelchair-accessible toilets are provided in First Class accommodation. If the wheelchair space is available, a wheelchair user and a companion will be upgraded to First Class, free of charge

Find out more

Find out more about the assistance available for your journey with us and how to book, on our Assisted travel page.