Standard Class

Since the start of the Coronavirus pandemic, the safety of our customers and our colleagues has been our biggest priority and we have done everything we can to make journeys as safe as possible. This has meant some changes to our standard class offering. Please click here for the latest information.

What to expect on-board​

Our Standard Class travel includes all the services needed for a comfortable, pleasant journey. Here’s what’s included:

  • Trolley service for food and drink (on trains to and from London and Liverpool-Norwich services)
  • Plug sockets for laptops and mobiles (on Meridian trains to and from London)
  • Seat reservations on services to and from London
  • Free WiFi (on all intercity services to and from London St Pancras)
  • Comfy seats, with tables or tray tables
  • Space for luggage
  • CCTV on all services
  • Friendly on-board staff
  • Space for bikes (where space allows and at the discretion of the on-board staff)
  • Toilets, including accessible facilities

For cheaper tickets and a choice of quieter trains, travel off-peak. On our longer distance routes, you could save even more if you buy in advance.

Buy train tickets

Food and drink brought to your seat

On trains to and from London and our Liverpool-Norwich services, you can buy hot and cold snacks and drinks from our trolley service without leaving your seat, seven days a week. Choose from hearty sandwiches, treats and snacks plus a full range of drinks, including Starbucks VIA coffee, tea and soft drinks. We also offer alcoholic drinks including wine, beer, cider and spirits.

If your train is too busy for the trolley service to operate, you may need to buy your refreshments from the buffet car.

Find out more about food and drink on board

Plugging in your device

You are welcome to use the on-board plug sockets to charge your phone or laptop if they are available on your train.

Meridian trains on our London route have one plug socket available for each pair of seats. Our High Speed Trains don’t have plug sockets in Standard Class.

You can find out whether the train you’re planning to catch is a Meridian or High Speed Train by:

  1. Finding your train on our timetable
  2. Checking the letters at the top of the column for your train
  3. MER means plug sockets will be available; HST means they won’t

Please bear in mind that we occasionally have to use a different type of train to the one advertised, so we can’t guarantee which train type you’ll travel on.

First Class upgrades

If you’re travelling in Standard Class at the weekends you can upgrade to First Class for just £12 each way. You’ll enjoy benefits such as larger seats, refreshments (available from the buffet bar when you show your First Class ticket) and quieter carriages.

You can buy your First Class upgrade on the train. Just ask a member of our on-board staff. The £12 upgrade is subject to availability and isn't available if you’re travelling on an Advance ticket.

Find out more about travelling First Class with EMR

Total seats per day by route

Route Weekdays Saturdays Sundays
Class First Standard First Standard First Standard
London 13,123 42,231 11,479 38,166 6,710 21,847
Liverpool to Norwich 0 9,486 0 8,946 0 6,732
Local 0 35,342 0 36,833 0 17,356