London St Pancras International (STP)
Pancras Road
London
Greater London
N1C 4QP
| London St Pancras International station information | St. Pancras International Station is a major railway and transportation hub located in the heart of London. It is one of the most important transport hubs in the city, connecting London to various destinations across the country and several European cities via the Eurostar train service. The station is also a popular tourist destination, thanks to its stunning architecture and rich history. It is located in the Kings Cross area of London, which is known for its vibrant atmosphere, trendy bars and restaurants, and cultural landmarks like the British Museum and the British Library. |
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| Staffing level | Full time |
| CCTV | Yes |
| Information systems |
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| Hotels near St Pancras Train Station | Staying in Kings Cross and St Pancras is a popular choice for visitors to London as it provides easy access to all parts of the city. Hotels located near St Pancras are ideal for those traveling on the Eurostar to the continent, as well as for exploring the British Museum, British Library, and Southbank. If you're looking for luxury and timeless elegance, the St. Pancras Renaissance Hotel is the perfect choice. Located right next to the historic St. Pancras International Station, it's an excellent base for early onward travel or exploring the city. |
| Shops and Restaurants near St Pancras Train Station | St. Pancras International is a wonderful destination to discover some of the best food options in London's King's Cross area. The station boasts a diverse range of restaurants, cafes, and bars that serve breakfast, lunch, dinner, and everything in between. You can enjoy a wide variety of food and drink establishments at St. Pancras station that cater to everyone's favourite tastes, including coffee shops, takeaways, and a variety of bars. There is also plenty of other shopping available including groceries, music, clothes, gifts, stationery, and much more. Browse for gifts at Chanel, Fortnum & Mason and Hamleys - or top up on your travel essentials at Boots and WHSmiths, before hopping on your EMR train to enjoy your journey. |
| The History of London St Pancras Station | St Pancras station's revival began in the 1990s with the opening of the Channel Tunnel in May 1994. A high-speed line was authorised by the government in 1996 to connect the tunnel to a renovated St Pancras International station. To restore the station to its original Victorian design, Barlow's original train shed roof was restored with 18,000 self-cleaning glass panes, 300,000 Welsh slates, and repainted iron girders. The main entrance doors were replaced, and the brass furniture was copied from the original drawings. The station's platforms were extended to accommodate Eurostar trains, and Foster & Partners designed an additional train shed. The west wall was rebuilt using 16 million bricks identical to the original. New public art includes a statue of John Betjeman and a 30ft bronze sculpture called 'The Meeting Place' under the station clock. St Pancras International railway station is now a marvel of modern engineering, offering a seamless and speedy transportation experience to those travelling to and from London. Despite being a 19th century station, it boasts a range of state-of-the-art features that make it a true 21st century destination. The station was officially opened in November 2007 and was quick to become a hub for Eurostar and East Midland services. In December of the same year, Thameslink services also began operating from St Pancras International. By the end of 2009, high speed domestic services joined the mix, connecting St Pancras to Kent and other key destinations. In 2012, the high-speed line was used to transport spectators to the London Olympic Park at Stratford International in just seven minutes. Today, St Pancras International remains a key London interchange, owned by HS1 Limited and managed by Network Rail. With its mix of historic charm and modern amenities, it is truly a destination station that offers a glimpse into the past while propelling us towards the future. |
| London St Pancras Train Station Parking | Parking at St. Pancras International is a safe and secure option for your vehicle and has been officially recognised as a Park Mark® Safer Parking facility by the British Transport Police. St Pancras car park is open 24/7, every day of the year with staff available 24 hours a day to assist you. St Pancras car park has 315 spaces across two floors, with step-free access to all platforms. As well as 276 bike spaces within the station’s free cycle compound and cycle hoops. Save time and guarantee a car parking spot at St Pancras station, by booking your parking space in advance for anywhere from 12 hours to a year. Alternatively, you can simply show up on the day and pay at the ticket machines on the ground floor. |
| Ticket office information | On the station concourse |
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| Ticket office opening times |
Note: Note: Only Travelcards routed 'Plus High Speed' or ''Any Permitted + HS' are valid on High Speed services to Stratford International. |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | Yes |
| Oyster cards information | Oyster cards can only be purchased from the self-service machines in the Underground station You can top up pay-as-you-go from self-service ticket machines operated by Thameslink and Southeastern. Oyster pay as you go and Travelcards on Oyster are not valid on Southeastern High Speed services. |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Multiple train companies serve St Pancras International with different smartcard options, and you may not be able to top-up or validate all smartcards at this station. Please follow the links below for more detailed information form the specific train company.
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| Travel card | Zone 1 |
| Penalty fares | Applicable Operators: NR |
| Customer service information | Platforms 1-4 and 11-13, along with the domestic departures areas are managed by High Speed 1 (London and Continental Stations). Platforms 5-10 and the international departures areas are managed by Eurostar . Platforms A and B and the areas on the low level part of St Pancras, are managed by Network Rail. |
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| Left luggage | Yes |
| Left luggage contact details | Telephone: 020 3468 4665 |
| Lost property opening times |
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| Lost property contact details | Telephone: 0330 024 0215 |
| Seated area available | No
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| Waiting room information | All platforms are partially or fully covered with a canopy. The Thameslink platforms are underground. |
| Trolleys available | Yes
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| Station buffet available | Yes |
| Toilets available | Yes |
| Baby changing facilities available | Yes |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | No |
| Wifi information | Find WiFi Hotspots around London St Pancras Domestic station |
| ATM available | Yes |
| Bureau de change available | Yes |
| Shops available | Yes |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . " Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Thameslink. " |
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| Helpline contact details | Note: If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator. |
| Staff help information | Available from Thameslink and East Midlands Railway help desks as well as station help points and station staff. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits. |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | Yes |
| Accessible booking office counter available | Height adjustable ticket counter is only available at East Midlands ticket office. Yes
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| Ramp for train access available | Yes
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| Accessible taxis information | Accessible taxis can be located on Midland Road and Pancras Road |
| National Key toilets available | Yes |
| National Key toilets information | There are two accessible toilets in this station that are operated by a radar key. One is next to Eurostar arrivals. Toilet attendants are available too. |
| Step free access coverage | Whole station |
| Step free access information | This is a Category A station. This station has step-free level access to all platforms via lifts. The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous. The Assistance Meeting Point varies - please check with your operator. |
| Ticket gates exist | Yes, there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.. The ticket gates at Eurostar are not automatic but are operated by station staff. There is wide gate access available to all platforms. Yes
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| Impaired mobility set down available | Yes |
| Impaired mobility set down information | A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to London St Pancras International Station. Blue badge holders may wait for 5 minutes here. The drop off zone leads directly to the Eurostar departures. There is also a drop up point on this road next to this for other passengers with 2 minutes waiting. |
| Wheelchairs | Yes
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| Cycle storage available | Yes |
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| Cycle storage number of spaces | 180 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Within car park |
| Cycle storage types |
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| Car park 1 | Station Car Park |
| Car park 1 operator | St Pancras International Car Parking |
| Car park 1 spaces | 315 |
| Car park 1 opening times |
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| Car park 1 contact details | Telephone: 0333 320 3411 |
| Taxi rank information | Midland Road: Currently the taxi pick up is located next to Thameslink station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis. Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK. |
| Bus services information | Buses stop on surrounding roads on Euston Road, Midland Road and Pancras Road. All Transport for London buses are accessible and have step free access. All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website at www.tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs More information about Transport for London buses can be found at www.tfl.gov.uk/modes/buses/ |
| Metro services information | The underground station London Kings Cross St Pancras leads directly into London St Pancras International and is better connected than any other London station with six of the major tube lines running through it.
You can plan your Tube journey to or from this station at www.tfl.gov.uk |
| Airport information | Heathrow Airport: There is a direct journey to Heathrow Airport, using the Piccadilly Line. Journey time is under an hour. The quickest transfer from St Pancras to Heathrow Airport is to catch the Heathrow Express from London Paddington to Heathrow Airport. Gatwick Airport: St Pancras offers a direct route from St Pancras to Gatwick Airport from Platform A. Stansted Airport: The fastest option is to take Victoria Line to Tottenham Hale and change for the Stansted Express train. Journey time, approximately one hour. Luton Airport: The Luton Airport Express service departs from St Pancras to Luton Airport Parkway, with connections on the Luton DART to London Luton Airport. A regular Thameslink service also departs St Pancras to Luton Airport Parkway. |
London St Pancras Train Station FAQs
Kings Cross Station and London St. Pancras International are two separate stations, but are located just across the road from each other. As a result, they are both served by one London Underground station - Kings Cross St Pancras.
King’s Cross train station serves UK destinations to the north of London such as Newcastle, Cambridge and even Scotland. Trains travelling to Edinburgh usually depart from King’s Cross.
Whereas London St Pancras is an international rail station and is also home to the Eurostar. Here you can catch high-speed trains to Paris, Amsterdam and Brussels.
The main entrance to London St Pancras station is at the end of The Arcade and through the arches. If you’re a Northern Line passenger, you can take the escalators by the Pancras Road glass porch which leads to the northern ticket hall.
If you require any assistance with mobility or luggage while at the station, the station staff will be happy to help you. You can approach any of the Customer Service Assistants on the concourse who wear light blue London St Pancras vests. If you want to pre-book assistance, you can do so by contacting the train operator at least 48 hours before your journey. This will ensure that assistance is available throughout your journey.
The toilets at London St Pancras train station are located on the lower ground floor, near the Eurostar departures area. There are also toilets available on the upper level of the station, near the Southeastern train platforms.
Yes, there is luggage storage available at London St Pancras Station. The Left Luggage facility is located on the ground floor, near the domestic arrivals area. It is open every day from 07:00 to 23:00. The cost of storage depends on the size of your luggage and the length of time you need to store it for. You can pay by cash or card, and the facility also offers a secure baggage wrapping service.