Meet Miles

'Twas the night before Christmas - Miles' Magical Journey

We're excited to announce that Miles has released his own Christmas storybook.

You can watch the audio / signed version of the story below.

Download your own Miles colouring sheet here.

Print and colour Miles and share it with us on Instagram using #FestiveMiles

Big dreams begin on the train

Whether you’re travelling for work or leisure, train time is your time to sit back and dream about what's ahead. Watch our latest TV adverts featuring Miles and his date as he sits back and dreams about what's ahead. Get big value too when you book in advance.

Work wins begin on the train

Train time is your time to sit back and dream about what's ahead. Like preparing for the pitch of a lifetime, that gets you promoted to CEO! Watch our latest TV advert featuring Miles as he sits back and dreams about what's ahead on his commute into London St Pancras.

Lose yourself in the rhythm of rail

Our TV advert features Miles on his journey into London, walking through the streets and parks of London and coming across a famous attraction or two along the way, all while losing himself in the rhythm of rail.

Make the journey as exciting as the destination

Our first TV advert features Miles as he travels to London St Pancras. With our earlier and later trains to London, all there is to think about is how to make the journey as exciting as the destination.

Find out how Miles makes the most out of his journey...

The making of Miles

Go behind the scenes as we take you backstage on the set of our first Miles TV advert. Produced by Mark Denton, the advert features a live action theatrical set, shadow puppets, and of course our new brand character Miles.

Keep your eyes peeled for a special appearance from one of our own EMR staff members. Louise Noke (Customer Service Officer from Derby) joins Miles on his journey and is also showcasing our brand-new uniform.

Hear from the team involved as they talk about how Miles came to life.