Alfreton at a glance
Address:
Alfreton stationMansfield Road
Alfreton
Derbyshire
DE55 7JQ
Ticket office:
Monday to Friday: 06:45 - 18:00Saturday: 06:45 - 18:00
Sunday: 10:30 - 18:00
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
- Seated area available
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
Performance Figures
Figures for 1st April 2026 to 2nd May 2026
| Operator | Trains on time (Within 3 minutes) | Trains Cancelled |
|---|---|---|
| Northern Trains | 81.5% | 1.2% |
| EMR | 71% | 2.3% |
| East Midlands Route: | 80.7% | 3.5% |
What we are doing to improve
Next 3 Months
We will continue to deliver our Joint Performance Plans with Network Rail to improve our operational performance, current focus areas include ensuring we deliver all readiness activity for the autumn season, and planning for a successful December timetable change introduction.
Next Year
We will implement performance improvement actions aligned with the Performance Restoration Framework, focusing on timetable reliability, staff availability, infrastructure resilience, and disruption management. Collaborative efforts with Network Rail will address crime, extreme weather, and congestion on parts of our route.
Longer-Term
We will introduce new Intercity trains, refurbish regional fleets, and work with Network Rail on sustainable maintenance access and infrastructure enhancements to reduce failures and improve overall service reliability.
| Ticket office opening times |
Note:
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Top up your Smartcard at either the Ticket Office or Ticket Vending Machine |
| Penalty fares | Applicable Operators: EM |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property contact details | Telephone: 03457 125678 |
| Seated area available | Yes
|
|---|---|
| Waiting room opening times |
Note: Closed until further notice |
| Waiting room information | There are shelters and accessible seating on the platforms. Inside waiting area also located in the booking office. |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | The toilets are located in the Booking Hall. |
| Baby changing facilities available | No |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | No |
| Wifi information | |
| Bureau de change available | Unknown |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 08000 11 33 23 |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes
|
| Ramp for train access available | No
|
| Accessible taxis information | Royal Cabs 0115 608608 |
| Accessible public telephones information | None |
| National Key toilets available | No |
| Step free access coverage | Partial station |
| Step free access information | Category - B Ramp provided by on-train staff. Step-free access is provided to all platforms between 0600 and 1830 Monday to Saturday and between 1000 and 1830 on Sundays. Outside of the times listed above, step-free access is available to the ticket office and northbound (towards Sheffield) platform only. No step-free access to southbound platform (towards Nottingham) please call 03457 125 678 pressing option 3 to make arrangements. This station doesn't have tactile paving at the edge of the platforms. |
| Ticket gates exist | No
|
| Impaired mobility set down available | Yes |
| Wheelchairs | Wheelchairs available |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 30 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage types |
|
| Car park 1 | Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23301 |
| Car park 1 operator | East Midlands Railway |
| Car park 1 spaces | 123 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | |
| Rail replacement information | Southbound and Northbound buses will stop in the station forecourt. |
| Taxi rank information | Bretts 01773 832591 Dons 01773833665 Watchorn 01773 830888 Disabled access taxi: Royal Cabs 0115608608 |
| Bus services information | Information to plan your onward journey is available in a printable format here |