Brandon Train Station

Brandon train station (BND)

Brandon train station
Bridge Street
Brandon
Suffolk
IP27 0BA
Load stations
Last updated:
Loading...
Staffing level Unstaffed
CCTV Yes
Information systems
  • DepartureScreens
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here No
Penalty fares Applicable Operators: LE
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage No
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property opening times
  • Monday to Sunday and All bank holidays: 24 hours
Lost property contact details

URL: https://www.greateranglia.co.uk/lost-property

Seated area available
Yes
Station buffet available No
Toilets available No
Baby changing facilities available No
Showers Unknown
Telephones available Yes
Wifi available No
Wifi information

Find WiFi Hotspots around Brandon station

Bureau de change available Unknown
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Helpline contact details

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

Staff help information

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Induction loop available Yes
Accessible ticket machines available Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available No
Step free access coverage Partial station
Step free access information

This station has step free access to both platforms but from different locations on Mundford Road, with approximately 150 metres between the entrances to each platform from the roadside. There is a stepped footbridge between the platforms.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Ticket gates exist
No
Impaired mobility set down available No
Cycle storage available Yes
Cycle storage number of spaces 10
Cycle storage sheltered No
Cycle storage CCTV No
Cycle storage location

There are five cycle stands to the far right of the station car park, beyond the marked walking route for customers and adjacent to the accessible car parking space.

Cycle storage types
  • Stands
Car park 1 Station Car Park
Car park 1 operator Greater Anglia
Car park 1 spaces 31
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges Free
Car park 1 contact details

Telephone: 0345 600 7245

URL: https://www.nationalrail.co.uk/

Rail replacement information

Rail replacement bus services pick up and drop off in the station car park.