Burton-on-Trent (BUT)
Borough Road
Burton-on-Trent
Staffordshire
DE14 2DA
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
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| Ticket office information | On the station concourse |
|---|---|
| Ticket office opening times |
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| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | Top up your Smartcard at either the Ticket Office or Ticket Vending Machine |
| Penalty fares | Applicable Operators: EM |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property contact details | Telephone: 03457 125678 |
| Seated area available | Yes
|
|---|---|
| Waiting room opening times |
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| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. |
| Baby changing facilities available | Yes |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | No |
| Wifi information | |
| Bureau de change available | Unknown |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 08000 11 33 23 |
| Staff help information | Assistance is provided from 5.45am until 11.55pm |
| Staff help opening times |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Ramp for train access available | Yes
|
| Accessible taxis information | Taxi number displayed on Useful Information Poster. |
| Accessible public telephones information | None |
| National Key toilets available | Yes |
| National Key toilets information | The National key toilets are located on Platform 2; these toilets are operated by a radar key. |
| Step free access coverage | Partial station |
| Step free access information | Category B This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient. This station has tactile paving at the edge of each platform. |
| Ticket gates exist | No
|
| Impaired mobility set down available | No |
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 38 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | On the platform under the bridge |
| Cycle storage types |
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| Car park 1 | Station Car Park. (Pay by RingGO available) www.myringgo.co.uk |
| Car park 1 operator | East Midlands Railway |
| Car park 1 spaces | 157 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | |
| Rail replacement information | Outside the front of the station. |
| Taxi rank information | Station 01283 532000 New Street 01283 515544 57 01283 575757 |
| Bus services information | Information to plan your onward journey is available in a printable format here |