Burton-on-Trent (BUT)

Burton-on-Trent station
Borough Road
DE14 2DA
Load stations
Last updated:
Staffing level Full time
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Ticket office information

On the station concourse

Ticket office opening times
  • Monday to Friday: 06:10 - 19:30
  • Saturday: 06:10 - 19:30
  • Sunday: 10:00 - 18:30
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here No
Smartcards information

Top up your Smartcard at either the Ticket Office or Ticket Vending Machine

Penalty fares Applicable Operators: EM
Left luggage No
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property contact details

Telephone: 03457 125678

URL: https://www.nationalrail.co.uk/

Seated area available
Waiting room opening times
  • Monday to Friday: 06:10 - 19:30
  • Saturday: 06:10 - 19:30
  • Sunday: 11:00 - 18:30
Station buffet available No
Toilets available Yes
Toilets information

The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.

Baby changing facilities available Yes
Showers Unknown
Telephones available Yes
Wifi available No
Wifi information

Find WiFi Hotspots around Burton-on-Trent station

Bureau de change available Unknown
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Helpline contact details


08000 11 33 23

URL: https://www.nationalrail.co.uk/

Staff help information

Assistance is provided from 5.45am until 11.55pm

Staff help opening times
  • Monday to Friday: 05:45 - 23:55
  • Saturday: 05:45 - 23:55
  • Sunday: 08:10 - 12:00
Induction loop available Yes
Accessible ticket machines available Yes
Ramp for train access available
Accessible taxis information

Taxi number displayed on Useful Information Poster.

Accessible public telephones information


National Key toilets available Yes
National Key toilets information

The National key toilets are located on Platform 2; these toilets are operated by a radar key.

Step free access coverage Partial station
Step free access information

Category B

This station has step free access to both platforms. There is a lift from the main station building onto the platforms then a short ramp with moderate gradient.

This station has tactile paving at the edge of each platform.

Ticket gates exist
Impaired mobility set down available No
Cycle storage available Yes
Cycle storage number of spaces 38
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

On the platform under the bridge

Cycle storage types
  • Stands
Car park 1 Station Car Park. (Pay by RingGO available) www.myringgo.co.uk
Car park 1 operator East Midlands Railway
Car park 1 spaces 157
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Daily: £4.50
  • Weekly: £14.00
  • Monthly: £45.00
  • Three monthly: £122.00
  • Annual: £450.00
Car park 1 contact details

URL: https://www.nationalrail.co.uk/

Rail replacement information

Outside the front of the station.

Taxi rank information

Station 01283 532000 New Street 01283 515544 57 01283 575757

Bus services information

Information to plan your onward journey is available in a printable format here