Birchwood (BWD)
Dewhurst Road
Birchwood
Cheshire
WA3 7PU
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | More information at www.northernrailway.co.uk/smart |
| Penalty fares | Applicable Operators: TP |
| Customer service information | 08002006060 |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
Note: Open 0700-2200 7 days per week |
| Lost property contact details | Telephone: 08002006060 |
| Seated area available | Yes
|
|---|---|
| Waiting room opening times | Note: Closed until further notice |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | These toilets are available during booking office opening hours |
| Baby changing facilities available | No |
| Showers | Unknown |
| Telephones available | No |
| Wifi available | No |
| Wifi information | |
| Bureau de change available | Unknown |
| Shops available | Yes |
| Shops information | News agent |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 0800 138 5560 text relay 18001 0800 138 5560 |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060 |
| National Key toilets available | No |
| Step free access coverage | Partial station |
| Step free access information |
Step free access to ticket hall and platform 1. Lift and Stepped footbridge to platform 2. Note Lifts available from first to last train. To find our more about travelling around this station, please see the 360 map click here |
| Ticket gates exist | No
|
| Impaired mobility set down available | No |
| Impaired mobility set down information | No designated area is provided. The station front may be used for set down purposes. |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 20 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Platform 1 |
| Cycle storage types |
|
| Car park 1 operator | Warrington Borough Council |
| Car park 1 contact details | |
| Rail replacement information | Rail replacement bus services call outside the station entrance. |
| Taxi rank information | The nearest taxi rank is on Dewhurst Road adjacent to the station. |
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle hire information | Not available at this station. |