Cambridge Train Station

Cambridge train station (CBG)

Cambridge train station
Station Road
Cambridge
Cambridgeshire
CB1 2JW
Load stations
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Staffing level Full time
CCTV Yes
Ticket office opening times
  • Monday to Friday: 05:10 - 23:00
  • Saturday: 05:10 - 23:00
  • Sunday: 07:00 - 22:55
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Oyster cards information

Oyster cards are not valid at this station

Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Penalty fares Applicable Operators: LE
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage No
Left luggage contact details

Telephone: 01223 307125

URL: https://www.nationalrail.co.uk/

Lost property opening times
  • Monday to Sunday and All bank holidays: 24 hours
Lost property contact details

URL: https://www.greateranglia.co.uk/lost-property

Seated area available
Yes
Waiting room opening times
  • Monday to Friday: 04:00 - 00:10
  • Saturday: 04:00 - 00:10
  • Sunday: 06:00 - 00:10
Waiting room information

Platforms 1, 4 and 7

Trolleys available
Yes
Station buffet available Yes
Toilets available Yes
Toilets information

The toilets are located on Platform 4. The accessible toilets are on platform 4

Baby changing facilities available Yes
Showers Unknown
Telephones available Yes
Wifi available Yes
Post box available No
Post box information

Nearest post box is on Station Square at the front of the station

ATM available Yes
ATM information

On platform 1.

Bureau de change available Unknown
Shops available Yes
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Helpline contact details

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

Staff help information

Assistance is provided by station staff during the hours of train service operation. Booking is recommended

Staff help opening times
  • Monday to Sunday: 24 hours
Induction loop available Yes
Accessible ticket machines available Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available Yes
Step free access coverage Whole station
Step free access information

This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on Platform 1.

Ticket gates exist

Cambridge station has Secure Station Accreditation

Yes
Impaired mobility set down available No
Wheelchairs
Yes
Cycle storage available Yes
Cycle storage number of spaces 2850
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Cycle point is by the Car Park

Cycle storage types
  • Stands
  • Racks
Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 374
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £14.50
  • Daily: £14.50
  • Weekly: £50.00
  • Monthly: £240.00
  • Three monthly: £683.00
  • Annual: £2,389.00
Car park 1 contact details

URL: http://www.ncp.co.uk

Car park 2 Premium Bay
Car park 2 operator National Car Parks Ltd
Car park 2 spaces 12
Car park 2 opening times
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 2 charges
  • Annual: £2,993.00
Car park 2 contact details

Telephone: 0845 050 7080

URL: https://www.nationalrail.co.uk/

Rail replacement information

Rail replacement buses depart from the front of the station

Taxi rank information

Taxi pick-up is in front of station

Bus services information

'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east

Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info