Station message
We've introduced Automatic Number Plate Recognition (ANPR) technology in the long stay zones 1, 2 & 3 and short stay zone 2 car parks.
Derby at a glance
Address:
Derby stationRailway Terrace
Derby
Derbyshire
DE1 2RU
Ticket office:
Monday to Friday: 06:00 - 21:00Saturday: 06:00 - 21:00
Sunday: 07:00 - 21:00
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
- Wifi
- Seated area available
| Derby train station information | Derby station is a railway station located in the city of Derby, England. It is the principal railway station serving the city and is situated on Midland Road. The station is managed by East Midlands Railway and offers services to various destinations across the country, including London, Birmingham, and Manchester. |
|---|---|
| Staffing level | Full time |
| CCTV | Yes |
| Information systems |
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| Hotels near Derby train station | Pentahotel Derby is a 112-room concept hotel located in Pride Park, just a short walk away from Derby Station. Also situated in Pride Park is the Holiday Inn Express Derby, which is just a 10-minute walk from Derby town centre. Additionally, the Premier Inn (Derby City Centre) Riverlights is conveniently located in the city centre and just moments away from Derby River Gardens. |
| Shops and restaurants at Derby train station | Shop at Derbion in Derby's city centre for big-name brands, dining options, and entertainment including Zara, Hugo Boss, Wagamamas, Showcase Cinema de Lux, and more. Explore the nearby Cathedral Quarter for history, shopping, and entertainment. For more information on shopping cafes and pubs near Derby train station read our Ultimate Guide to Derby. |
| The history of Derby train station | Derby Train Station, which was opened in 1839 with two platforms, played a significant role in the transportation of troops and supplies during World War II. Over the years, the station has undergone major renovations and upgrades, including the construction of a new platform and the installation of modern amenities for passengers. With a rich history dating back to the mid-19th century, Derby Train Station is an important transportation hub for the region, providing easy access to both local and national destinations. Today, it continues to serve as a vital part of the community's transportation infrastructure. |
| Derby train station parking | Derby Train Station has two car parks: the Station Car Park (over 400 spaces) and Pride Park Car Park (over 800 spaces). Both are open 24/7, with accessible and electric vehicle charging options. Find out more about Derby train station parking tariffs here. |
Performance Figures
Figures for 1st April 2026 to 2nd May 2026
| Operator | Trains on time (Within 3 minutes) | Trains Cancelled |
|---|---|---|
| EMR | 73.2% | 2.1% |
| CrossCountry | 69.9% | 3.3% |
| East Midlands Route: | 80.7% | 3.5% |
What we are doing to improve
Next 3 Months
We will continue to deliver our Joint Performance Plans with Network Rail to improve our operational performance, current focus areas include ensuring we deliver all readiness activity for the autumn season, and planning for a successful December timetable change introduction.
Next Year
We will implement performance improvement actions aligned with the Performance Restoration Framework, focusing on timetable reliability, staff availability, infrastructure resilience, and disruption management. Collaborative efforts with Network Rail will address crime, extreme weather, and congestion on parts of our route.
Longer-Term
We will introduce new Intercity trains, refurbish regional fleets, and work with Network Rail on sustainable maintenance access and infrastructure enhancements to reduce failures and improve overall service reliability.
| Ticket office information | On the station concourse |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | You can load tickets onto your smartcard at this station. |
| Penalty fares | Applicable Operators: EM |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property contact details | Telephone: 03457 125678 |
| Seated area available | Yes
|
|---|---|
| Waiting room opening times |
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| Waiting room information | There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating. |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. Toilet opening times: Weekdays (Mon - Fri) 04:55 : 22:45 Saturday 04:55 : 22:45 Sunday 06:20 : 23:00 Note - Accessible and Baby Change Toilets on Platform 6b are currently closed for refurbishment and are due to reopen on 16th March 2026. During this closure , the nearest accessible toilets are located on Platform 2, 4 and 6a with Baby Changing on Platform 1. |
| Baby changing facilities available | Yes |
| Showers | Unknown |
| Telephones available | No |
| Wifi available | Yes |
| Wifi information | Yes |
| Post box available | Yes |
| ATM available | Yes |
| Bureau de change available | Unknown |
| Shops available | Yes |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 08000 11 33 23 |
| Staff help information | Passenger Assistance meeting point is at the ticket gates. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only. This station has tactile paving at the edges of all platforms and at the foot and top of stairwells. |
| Ticket gates exist | Yes
|
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 204 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Located in North Car Park |
| Cycle storage types |
|
| Car park 1 | Derby Station Zone 1 Car Park; Derby Station Zone 2 Car Park; Derby Station Zone 3 Car Park |
| Car park 1 operator | East Midlands Railway |
| Car park 1 spaces | 568 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Derby Zone 3, car parking is available Daily - £11.50, Off Peak - £7.00 Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230 |
| Rail replacement information | From the rear of the station, at the Pride Park exit |
| Taxi rank information | On station forecourt |
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Airport information | KinchBus operate a daily, 24-hour, regular 'Skylink' service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk |
Derby Train Station FAQs
Derby train station is on the Midland Main Line, which runs from London St Pancras to Sheffield, and serves other major cities like Leicester, Nottingham, and Derby. The station is operated by EMR and is a major hub for both passenger and freight traffic. You can travel to Derby from most major cities in the UK, and there are direct services available from London, Birmingham, Manchester, and Leeds, among others.
Derby City Centre is located approximately 10-15 minutes' walk from Derby Train Station. Alternatively, there are also bus and taxi services available outside the station for those who prefer not to walk.
Derby train station ticket office opening hours are Monday to Friday from 04:55:00 until 22:45:00. Saturday from 04:55:00 until 22:45:00. Sunday from 06:20:00 until 23:00:00.
Derby Train Station's car parks (Station Car Park and the Pride Park Car Park) are open 24 hours a day, 7 days a week, providing hourly, daily, overnight and long-term parking spaces.
Yes, Derby train station has ticket barriers in place at the entrance and exit points of the station. These barriers are designed to ensure that only passengers with valid tickets are allowed access to the platforms, and to prevent fare evasion.
Yes, Derby railway station has secure storage facilities for 204 bikes which is in the North Car Park. This cycle hub is sheltered and has CCTV in place for peace of mind.
Yes, Derby rail station has step free access to all platforms along with tactile paving at the edge of each platform too.