Derby Train Station

Derby train station (DBY)

Derby train station
Railway Terrace
Derby
Derbyshire
DE1 2RU
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Derby train station information

Derby station is a railway station located in the city of Derby, England. It is the principal railway station serving the city and is situated on Midland Road. The station is managed by East Midlands Railway and offers services to various destinations across the country, including London, Birmingham, and Manchester.

Staffing level Full time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Hotels near Derby train station

Pentahotel Derby is a 112-room concept hotel located in Pride Park, just a short walk away from Derby Station. Also situated in Pride Park is the Holiday Inn Express Derby, which is just a 10-minute walk from Derby town centre. Additionally, the Premier Inn (Derby City Centre) Riverlights is conveniently located in the city centre and just moments away from Derby River Gardens.

Shops and restaurants at Derby train station

Shop at Derbion in Derby's city centre for big-name brands, dining options, and entertainment including Zara, Hugo Boss, Wagamamas, Showcase Cinema de Lux, and more. Explore the nearby Cathedral Quarter for history, shopping, and entertainment. For more information on shopping cafes and pubs near Derby train station read our Ultimate Guide to Derby.

The history of Derby train station

Derby Train Station, which was opened in 1839 with two platforms, played a significant role in the transportation of troops and supplies during World War II. Over the years, the station has undergone major renovations and upgrades, including the construction of a new platform and the installation of modern amenities for passengers. With a rich history dating back to the mid-19th century, Derby Train Station is an important transportation hub for the region, providing easy access to both local and national destinations. Today, it continues to serve as a vital part of the community's transportation infrastructure.

Derby train station parking

Derby Train Station has two car parks: the Station Car Park (over 400 spaces) and Pride Park Car Park (over 800 spaces). Both are open 24/7, with accessible and electric vehicle charging options. Find out more about Derby train station parking tariffs here.

Ticket office information

On the station concourse

Ticket office opening times
  • Monday to Friday: 04:55 - 22:45
  • Saturday: 04:55 - 22:45
  • Sunday: 06:20 - 23:00
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

You can load tickets onto your smartcard at this station.

Penalty fares Applicable Operators: EM
Left luggage No
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property contact details

Telephone: 03457 125678

URL: https://www.nationalrail.co.uk/

Seated area available
Yes
Waiting room opening times
  • Monday to Friday: 04:55 - 22:45
  • Saturday: 04:55 - 22:45
  • Sunday: 06:20 - 23:00
Waiting room information

There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.

Station buffet available Yes
Toilets available Yes
Toilets information

The toilets are located on Platform 1, Platform 2/3 and Platform 4/6. The National key toilets are located on Platform 1, Platform 2/3 and Platform 4/6; these toilets are operated by a radar key. The radar key is available from Customer Reception upon request. Toilet opening times:

Weekdays (Mon - Fri) 04:55 : 22:45Saturday 04:55 : 22:45Sunday 06:20 : 23:00

Baby changing facilities available Yes
Showers Unknown
Telephones available No
Wifi available No
Wifi information

Find WiFi Hotspots around Derby station

Post box available Yes
ATM available Yes
Bureau de change available Unknown
Shops available Yes
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Helpline contact details

Note:

08000 11 33 23

URL: https://www.nationalrail.co.uk/

Staff help information

Passenger Assistance meeting point is at the ticket gates.

Staff help opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Induction loop available Yes
Accessible ticket machines available Yes
Ramp for train access available
Yes
Accessible taxis information
No
National Key toilets available Yes
Step free access coverage Whole station
Step free access information

Category A step free station. This station has step free access. There are lifts to all platforms. There is a subway to platforms 2,3,4 and 5. Platforms 6 and 7 are accessed by lift only.

This station has tactile paving at the edges of all platforms and at the foot and top of stairwells.

Ticket gates exist
Yes
Impaired mobility set down available Yes
Wheelchairs
Yes
Cycle storage available Yes
Cycle storage number of spaces 204
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Located in North Car Park

Cycle storage types
  • Racks
Car park 1 Station Car Park
Car park 1 operator East Midlands Railway
Car park 1 spaces 568
Car park 1 opening times
  • Monday to Sunday: 24 hours
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £7.50
  • Daily: £15.00
  • Weekly: £45.00
  • Monthly: £150.00
  • Three monthly: £405.00
  • Annual: £1,500.00
Car park 1 contact details

Note:

Derby Zone 3, car parking is available

Daily - £11.50, Off Peak - £7.00

Evening car parking at £2.00 is available at all Derby car parks between 1800 to 0230

Telephone: 03457 125 678

URL: https://www.nationalrail.co.uk/

Rail replacement information

From the rear of the station, at the Pride Park exit

Taxi rank information

On station forecourt

Bus services information

Information to plan your onward journey is available in a printable format here

Airport information

KinchBus operate a daily, 24-hour, regular 'Skylink' service from Derby station direct to East Midlands Airport. For details: www.skylink.co.uk

Welcome logo

WelcoMe is a new service at Derby Station, it is provided by East Midlands Railway to support customers to experience Derby station with care from our friendly Derby Station team. The meet and greet service will provide information on station services and amenities before travelling and provide confidence when choosing to travel by train. Whether you are a first-time traveller by train or a returning customer, the Welcome service will allow us to personalise your appointment to your requirements.

When you arrive at Derby Station you will be greeted by one of our friendly customer experience colleagues, they will show you around the station environment and answer any questions you may have, the team can help with purchasing tickets, collecting tickets from a machine, and finding facilities such as toilets and waiting rooms.

Booking Information

At this time Derby Station is offering a small number of appointments each day. If you would like to visit before you travel you don’t have to visit on the same day, you can visit any day in advance of your journey when requesting an appointment.

If you are requesting an appointment for the same day as your train journey, please ensure you allow an hour before the train is due to depart. If there is not an appointment available, please try a different day. We look forward to welcoming you soon!

If you have any questions about this service you can email us at [email protected] or by calling 03457125678.


Plan Visit

Important

If you need Passenger Assistance to board or leave the train you must request assistance in advance or on arrival at the station if you have not pre-booked. To do this please download the PA app on the IOS or Android App Store, or arrive at the station with plenty of time for our teams to assist you. There is no requirement to pre-book the Passenger Assistance Service however we recommend you pre-book your assistance with us.


Book here

Derby Train Station FAQs

Derby train station is on the Midland Main Line, which runs from London St Pancras to Sheffield, and serves other major cities like Leicester, Nottingham, and Derby. The station is operated by EMR and is a major hub for both passenger and freight traffic. You can travel to Derby from most major cities in the UK, and there are direct services available from London, Birmingham, Manchester, and Leeds, among others.

Derby City Centre is located approximately 10-15 minutes' walk from Derby Train Station. Alternatively, there are also bus and taxi services available outside the station for those who prefer not to walk.

Derby train station ticket office opening hours are Monday to Friday from 04:55:00 until 22:45:00. Saturday from 04:55:00 until 22:45:00. Sunday from 06:20:00 until 23:00:00.

Derby Train Station's car parks (Station Car Park and the Pride Park Car Park) are open 24 hours a day, 7 days a week, providing hourly, daily, overnight and long-term parking spaces.

Yes, Derby train station has ticket barriers in place at the entrance and exit points of the station. These barriers are designed to ensure that only passengers with valid tickets are allowed access to the platforms, and to prevent fare evasion.

Yes, Derby railway station has secure storage facilities for 204 bikes which is in the North Car Park. This cycle hub is sheltered and has CCTV in place for peace of mind.

Yes, Derby rail station has step free access to all platforms along with tactile paving at the edge of each platform too.