Doncaster
Station message
A canopy is being built at the front of the station which will provide a covered walkway to the front of the station, taxi rank and the new car park on West Street. Doncaster Council will also be pedestrianising the forecourt. This work will be complete in Summer 2020.
Doncaster (DON)
Station Court
Doncaster
South Yorkshire
DN1 1PE
View live departures / arrivals
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Ticket office information | Two machines on concourse and three machines inside travel centre. |
|---|---|
| Ticket office opening times |
Note: For advance purchases the opening hours are Mon-Fri 0830-1930 Sat 0830-1800 Sun 0930-1800 |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Collection is available for Smart tickets bought online. |
| Penalty fares | Applicable Operators: TransPennine Express |
| Customer service information | We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details | Telephone: 03457 225333 |
| First class lounge opening times |
|
|---|---|
| First class lounge information | Located Platform 3A Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges Tickets Accepted
Restricted tickets
Facilities Toilets, Newspapers. Refreshments Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits Wi-Fi Available Showers Not available |
| Seated area available | Yes |
| Waiting room opening times | Yes |
| Waiting room information | This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 3 opening hours - 05:00 - 22:30 Platform 4 North Waiting Room opening hours - 05:00 - 01:30 Platform 4 South Waiting Room opening hours - 05:00 - 22:30
|
| Trolleys available | Yes |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| WiFi information | |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | Yes |
| ATM information | Located on concourse |
| Bureau de change available | No |
| Shops available | Yes |
| Customer help points available | No |
|---|---|
| Staff help information | Assistance meeting point is Customer Information Point, main concourse (or ticket office outside 08:15 - 18:00) |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | . |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Accessible taxis information | Advance booking not required |
| Accessible public telephones information | Phones are low level but not text |
| National key toilets available | Yes |
| National key toilets information | The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8. |
| Step free access coverage | Whole station |
| Step free access information | This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | Station front |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 62 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Within car park |
| Cycle storage information | CCTV is via British Transport Police office. |
| Cycle storage types |
|
| Car park 1 | MSCP Frenchgate Shopping Centre |
| Car park 1 operator | London North Eastern Railway |
| Car park 1 spaces | 500 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: For a map of how to get to the car park, please click here. |
| Car park 2 charges |
|
| Car park 2 contact details | |
| Rail replacement information | Pick Up / Drop Off outside the front of the station and park in the station overflow car park. |
| Taxi rank available | Yes |
| Taxi rank information | Doncaster is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is Doncaster Station Taxis 01302 368 636 |
| Bus services available | Yes |
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Airport available | Yes |
| Airport information | Bus services to Robin Hood (Doncaster Sheffield) Airport from Doncaster Interchange (adjacent to rail station): Daily, regular 'Airport Shuttle' bus service 707, operated by Wilfreda Beehive. Daily, frequent bus route 91, operated by 'First'. www.firstgroup.com/ukbus. Daily, regular bus route X19, operated by Stagecoach. www.stagecoachbus.com/about/yorkshire |
Follow this link to find the station map