Doncaster Train Station

Doncaster train station (DON)

Doncaster train station
Station Court
South Yorkshire
Load stations
Last updated:
Staffing level Full time
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Ticket office information

Two machines on concourse and three machines inside travel centre.

Ticket office opening times
  • Monday to Friday: 05:45 - 20:00
  • Saturday: 06:00 - 19:00
  • Sunday: 08:00 - 18:00
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Collection is available for Smart tickets bought online.

Penalty fares Applicable Operators: GR
Customer service information

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Left luggage No
Left luggage contact details


Lost property opening times
  • Monday to Friday: 09:00 - 16:00
Lost property contact details

Telephone: 03457 225333


First class lounge opening times
  • Monday to Friday: 06:00 - 20:45
  • Saturday: 06:00 - 20:45
  • Sunday: 08:00 - 20:45
First class lounge information


Platform 3A

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges

Tickets Accepted

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
  • Any London North Eastern Railway First Class packages
  • London North Eastern Railway First Advance (routed LNER/LNER& connections)
  • London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
  • London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
  • London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & connections)
  • London North Eastern Self Print First Class Upgrade voucher (routed LNER/LNER& connections)
  • Inclusive Tour Tickets (Superbreak etc.)
  • Weekend First

Restricted tickets

  • All First Class tickets valid only on other train operators, including Caledonian Sleepers


Toilets, Newspapers.


Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits




Not available

Seated area available
Waiting room information

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 3 opening hours - 05:00 - 22:30

Platform 4 North Waiting Room opening hours - 05:00 - 01:30

Platform 4 South Waiting Room opening hours - 05:00 - 22:30

Trolleys available
Station buffet available Yes
Station buffet information

Various coffee shops and food outlets available for refreshments

Toilets available Yes
Toilets information

The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8. Toilet opening hours are at all times that the station is open.

Baby changing facilities available Yes
Showers Unknown
Telephones available Yes
Wifi available Yes
Wifi information

Post box available Yes
ATM available Yes
ATM information

Located on concourse

Bureau de change available Unknown
Shops available Yes
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Helpline contact details


03457 225 225 or 18001 03457 225 225 (Text relay service)


Staff help information

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse (or ticket office outside the times of 08:15 - 18:00). Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Staff help opening times
  • Monday to Friday: 05:15 - 01:30
  • Saturday: 05:15 - 01:15
  • Sunday: 07:30 - 01:30
Induction loop available Yes
Accessible ticket machines available Yes
Accessible ticket machines information


Accessible booking office counter available
Ramp for train access available
Accessible taxis information

Advance booking not required

Accessible public telephones information

Phones are low level but not text

National Key toilets available Yes
National Key toilets information

The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.

Step free access coverage Whole station
Step free access information

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system .

Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Ticket gates exist
Impaired mobility set down available Yes
Impaired mobility set down information

Station front

Cycle storage available Yes
Cycle storage number of spaces 62
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Within car park

Cycle storage information

CCTV is via British Transport Police office.

Cycle storage types
  • Stands
Car park 1 West Street Station Car Park
Car park 1 operator London North Eastern Railway
Car park 1 spaces 69
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £6.75
  • Per hour: £2.50
  • Daily: £13.50
  • Weekly: £54.00
  • Monthly: £162.00
  • Annual: £1,485.00
Car park 1 contact details


Car park 2 MSCP Frenchgate Shopping Centre
Car park 2 spaces 480
Car park 2 charges
  • Per hour: £1.50
  • Daily: £13.00
Car park 2 contact details


Rail replacement information

Pick Up / Drop Off outside the front of the station and park in the station overflow car park.

Taxi rank information

Doncaster is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is Doncaster Station Taxis 01302 368 636

Bus services information

Information to plan your onward journey is available in a printable format here

Airport information

Bus services to Robin Hood (Doncaster Sheffield) Airport from Doncaster Interchange (adjacent to rail station):

Daily, regular 'Airport Shuttle' bus service 707, operated by Wilfreda Beehive.

Daily, frequent bus route 91, operated by 'First'. .

Daily, regular bus route X19, operated by Stagecoach.