Station message
Eccles Road receives a very limited train service so please check timetables and journey planners before travelling to or from this station. The nearest station with a more frequent service is Attleborough .
This station has step free access to Platform 1 (for trains towards Norwich) only. Access to/from Platform 2 (for trains from Norwich, or towards Ely, Cambridge, and Peterborough) involves the use of three steps.
Eccles Road (ECS)
Station Road
Eccles
Norfolk
NR16 2JG
Staffing level | Unstaffed |
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CCTV | Yes |
Information systems |
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Oyster cards issued here | No |
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Use Oyster cards here | No |
Smartcards issued here | No |
Validate Smartcards here | No |
Penalty fares | Applicable Operators: LE |
Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | No |
Left luggage contact details | |
Lost property opening times |
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Lost property contact details |
Seated area available | Yes
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Station buffet available | No |
Toilets available | No |
Baby changing facilities available | No |
Showers | Unknown |
Telephones available | No |
Wifi available | No |
Wifi information | |
Post box available | Yes |
Bureau de change available | Unknown |
Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
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Helpline contact details | Note: 0800 028 28 78 |
Staff help information | This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform. |
Induction loop available | Yes |
Accessible ticket machines available | No |
Ramp for train access available | Yes
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Accessible taxis information | Details of nearest taxis are shown on station information poster |
National Key toilets available | No |
Step free access coverage | Partial station |
Step free access information | This station has step free access to Platform 1 (for trains towards Norwich) only. Access to/from Platform 2 (for trains from Norwich, or towards Ely, Cambridge, and Peterborough) involves the use of three steps. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform. |
Ticket gates exist | No
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Impaired mobility set down available | No |
Cycle storage available | Yes |
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Cycle storage number of spaces | 4 |
Cycle storage sheltered | No |
Cycle storage CCTV | No |
Cycle storage location | There are two cycle stands located to the right of the entrance to Platform 2 (for trains towards Ely, Cambridge, and Peterborough). |
Cycle storage types |
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Car park 1 | Station Car Park |
Car park 1 operator | Greater Anglia |
Car park 1 spaces | 4 |
Car park 1 opening times |
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Car park 1 charges | Free |
Car park 1 contact details | Telephone: 0845 600 7245 |
Rail replacement information | Rail replacement bus services do not serve this station. Customers are advised to use either Attleborough or Thetford stations for rail replacement services. |