This station is served by a very sparse train service.
The nearest station with a more frequent service is Attleborough.
Eccles Road (ECS)
|Ticket office opening times||No|
|Oyster cards issued here||No|
|Top up Oyster cards here||No|
|Use Oyster cards here||No|
|Smartcards issued here||No|
|Top up Smartcards here||No|
|Validate Smartcards here||No|
|Customer service information||
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
|Left luggage contact details|
|Lost property opening times||
|Lost property contact details|
|First class lounge opening times||No|
|Seated area available||Yes|
|Waiting room opening times||No|
|Station buffet available||No|
|Baby changing facilities available||No|
|Post box available||No|
|Tourist information office available||No|
|Bureau de change available||No|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline opening times||
Note: 08:00 - 20:00
|Helpline contact details||
Note: 0800 028 28 78
|Customer help points available||Yes|
|Customer help points information||
Help points are available at the entrance to platform 1, and on platform 2.
|Staff help information||Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.|
|Staff help opening times||
|Induction loop available||Yes|
|Accessible ticket machines available||No|
|Accessible booking office counter available||No|
|Ramp for train access available||Yes|
|Accessible taxis information||
Details of nearest taxis are shown on station information poster
|Nearest stations with more facilities||
The nearest station(s) with more facilities than Eccles Road are:
|National key toilets available||No|
|Step free access coverage||Unknown|
|Step free access information||
This station has step free access to platform 1 (Norwich bound) only. Access to platform 2 and the Cambridge bound side has three steps.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
|Ticket gates exist||No|
|Impaired mobility set down available||No|
|Cycle storage available||Yes|
|Cycle storage number of spaces||4|
|Cycle storage sheltered||No|
|Cycle storage CCTV||No|
|Cycle storage location||Car Park|
|Cycle storage types||
|Car park 1||Station Car Park|
|Car park 1 operator||Greater Anglia|
|Car park 1 spaces||4|
|Car park 1 opening times||
|Car park 1 charges||
|Car park 1 contact details||
Telephone: 0845 600 7245
|Rail replacement information||
Not served by rail replacement.