Grimsby Town Train Station

Station message

The lifts are out of order on Platforms 1, 2 & 3 at Grimsby Town station.

Grimsby Town train station (GMB)

Grimsby Town train station
Station Approach
Grimsby
North East Lincolnshire
DN31 1LY
Load stations
Last updated:
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Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Ticket office information

The ticket office is on the left as you enter the station.

Ticket office opening times
  • Monday to Friday: 06:00 - 19:30
  • Saturday: 05:30 - 19:30
  • Sunday: 08:45 - 19:30
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here No
Smartcards information

Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.

Penalty fares Applicable Operators: TP
Customer service information

To speak to a member of our team, please call: 0345 600 1671.

Left luggage No
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property contact details

Telephone: 363 600 1671

URL: https://www.nationalrail.co.uk/

Seated area available
Yes
Waiting room opening times
  • Monday to Friday: 05:45 - 19:30
  • Saturday: 05:30 - 19:30
  • Sunday: 08:45 - 19:30
Waiting room information

Heated waiting rooms are available on both platforms and adjacent to the booking hall.

Station buffet available Yes
Station buffet information

Refreshment facilities are open from Monday to Saturday between 0800 and 1500.

Toilets available Yes
Toilets information

The toilets are located on Platform 1.

Baby changing facilities available Yes
Showers Unknown
Telephones available Yes
Wifi available Yes
Post box available Yes
Bureau de change available Unknown
Helpline information

Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office no less than 20 minutes prior to the departure time of their train.

Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.

Helpline contact details

Note:

0800 107 2149

URL: https://www.nationalrail.co.uk/

Staff help opening times
  • Monday to Friday: 05:30 - 19:30
  • Saturday: 05:15 - 19:30
  • Sunday: 08:30 - 19:30
Induction loop available Yes
Accessible ticket machines available Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information
No
National Key toilets available Yes
National Key toilets information

The accessible toilets are located on Platform 1, these toilets are operated by a radar key.

Step free access coverage Whole station
Step free access information

This station is category A. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to platforms 2 and 3. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Ticket gates exist
No
Impaired mobility set down available No
Wheelchairs
Yes
Cycle storage available Yes
Cycle storage number of spaces 56
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

On platform 1, within car park and within cycle hub

Cycle storage types
  • Compounds
  • Stands
  • Racks
Car park 1 Station Car Park
Car park 1 operator TransPennine Express
Car park 1 spaces 59
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Daily: £4.90
  • Weekly: £22.00
  • Monthly: £72.00
  • Three monthly: £190.00
  • Annual: £570.00
Car park 1 contact details

Telephone: 01895 262 122

URL: https://www.nationalrail.co.uk/

Rail replacement information

Pick Up / Drop Off at the Station Front.

Taxi rank information

The nearest taxi rank is outside the station.

Bus services information

Information to plan your onward journey is available in a printable format here

Cycle hire information

Cycle Lincs - next to the station.Hire company offering full range of cycles for the entire family.Delivery / collection service & suggested routes available.More details at www.cyclelincs.co.uk