Grantham Train Station

Grantham train station (GRA)

Grantham train station
Station Road
NG31 6BT
Load stations
Last updated:
Staffing level Full time
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Ticket office information

Three machines located on the booking hall.

Ticket office opening times
  • Monday to Friday: 06:45 - 15:30
  • Saturday: 08:00 - 15:00
  • Sunday: 09:00 - 15:00
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Collection is available for Smart tickets bought online.

Penalty fares Applicable Operators: GR
Customer service information

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Left luggage No
Left luggage contact details


Lost property opening times
  • Monday to Friday: 09:00 - 16:00
Lost property contact details

Telephone: 01302 362175


Seated area available
Waiting room opening times
  • Monday to Friday: 05:30 - 23:10
  • Saturday: 05:20 - 21:30
  • Sunday: 08:45 - 22:40
Waiting room information

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 1 Waiting Room Opening Times - Mon - Fri 05:30- 23:10. Sat 05:30- 21:30. Sun 08:45- 22.40

Platform 2 waiting Room Opening Times - Mon - Fri 05:30 - 23:20. Sat 05:30- 23:10 Sun 08:45- 23:10

Trolleys available
Station buffet available Yes
Station buffet information

Coffee shops available for refreshments

Toilets available Yes
Toilets information

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point on Platform 1. Toilet opening hours are at all times that the station is open.

Baby changing facilities available Yes
Showers Unknown
Telephones available Yes
Wifi available No
Wifi information

Find WiFi Hotspots around Grantham station

Post box available Yes
ATM available Yes
Bureau de change available Unknown
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Helpline contact details


03457 225 225 or 18001 03457 225 225 (Text relay service)


Staff help information

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer information Point on platform 1. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Staff help opening times
  • Monday to Friday: 05:50 - 00:50
  • Saturday: 05:50 - 22:15
  • Sunday: 09:20 - 23:59
Induction loop available Yes
Accessible ticket machines available Yes
Accessible booking office counter available

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

Ramp for train access available
Accessible taxis information

Advance booking advisable

National Key toilets available Yes
Step free access coverage Whole station
Step free access information

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system .

Grantham has a RNIB Map for All located outside the main entrance to the left of the doors.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Ticket gates exist
Impaired mobility set down available Yes
Impaired mobility set down information

At station front next to canopy and taxi rank.

Cycle storage available Yes
Cycle storage number of spaces 63
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Opposite station front

Cycle storage types
  • Stands
Car park 1 Station Car Park
Car park 1 operator London North Eastern Railway
Car park 1 spaces 263
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £5.75
  • Per hour: £2.50
  • Daily: £5.75
  • Weekly: £40.00
  • Monthly: £162.50
  • Annual: £1,375.00
Car park 1 contact details


Rail replacement information

Rail Replacement Coaches leave from the front of the station.

Taxi rank information

Grantham is a large station with taxis usually available on a rank. Advance booking is not normally necessary unless arriving early in the morning or late at night. Operator who accept bookings is Grantham Taxis 07976 970 694

Bus services information

Information to plan your onward journey is available in a printable format here