Hazel Grove
Station message
The lifts are out of order until further notice at Hazel Grove station.Hazel Grove (HAZ)
Station Street
Hazel Grove
Cheshire
SK7 4EX
View live departures / arrivals
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | To the left on the platform when leaving the booking office Accepts cards only |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | More information at www.northernrailway.co.uk/smart |
| Penalty fares | Applicable Operators: Northern |
| Customer service information | 08002006060 |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
Note: Open 0700-2200 7 days per week |
| Lost property contact details | Telephone: 08002006060 |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | Yes |
| Waiting room information | On each platform |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| WiFi information | |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Kiosk |
| Helpline information | Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist |
|---|---|
| Helpline opening times |
|
| Helpline contact details | Note: 0800 138 5560 text relay 18001 0800 138 5560 |
| Customer help points available | No |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Accessible booking office counter information | Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets. |
| Ramp for train access available | Yes |
| National key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | Lift to all platforms open 06:05 - 20:30 Monday to Saturday. Closed Sunday. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | No designated area is provided. The station front may be used for set down purposes. |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 23 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage information | 11 cycle lockers and 12 cycle stands |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | Northern |
| Car park 1 spaces | 389 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0800 200 6060 |
| Rail replacement information | Rail replacement buses will pick up/drop off Bus Stop B in the Station Car Park |
| Bus services available | Yes |
| Bus services information | In the station car park for buses to Stockport, Glossop or Marple. Busline 0871 200 2233 |
| Metro services available | Yes |
| Metro services information | GMPTE 0161 228 7811 |
| Cycle hire available | Yes |
| Cycle hire information | |
Follow this link to find the station map