Station message
The toilet hub at this station is currently out of order
Hazel Grove (HAZ)
Station Street
Hazel Grove
Cheshire
SK7 4EX
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | To the left on the platform when leaving the booking office Accepts cards only |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | More information at www.northernrailway.co.uk/smart |
| Penalty fares | Applicable Operators: NT |
| Customer service information | 08002006060 |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
Note: Open 0700-2200 7 days per week |
| Lost property contact details | Telephone: 08002006060 |
| Seated area available | Yes
|
|---|---|
| Waiting room opening times | Note: Closed until further notice |
| Waiting room information | On each platform |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. They are available 24/7 |
| Baby changing facilities available | No |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | No |
| Wifi information | |
| Bureau de change available | Unknown |
| Shops available | Yes |
| Shops information | Kiosk |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 0800 138 5560 text relay 18001 0800 138 5560 |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets. No
|
| Ramp for train access available | Yes
|
| National Key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information |
Lift to all platforms open 06:05 - 20:30 Monday to Saturday. Closed Sunday. To find our more about travelling around this station, please see the 360 map click here |
| Ticket gates exist | No
|
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | No designated area is provided. The station front may be used for set down purposes. |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 23 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | Within Car Park |
| Cycle storage information | 11 cycle lockers and 12 cycle stands |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | Northern |
| Car park 1 spaces | 389 |
| Car park 1 opening times |
|
| Car park 1 charges | Free |
| Car park 1 contact details | Telephone: 0800 200 6060 |
| Rail replacement information | Rail replacement buses will pick up/drop off Bus Stop B in the Station Car Park |
| Taxi rank information | |
| Bus services information | In the station car park for buses to Stockport, Glossop or Marple. Busline 0871 200 2233 |
| Metro services information | GMPTE 0161 228 7811 |
| Cycle hire information |