Network Rail is carrying out repairs to water damaged lifts at Birkenhead North station from Monday 15 March until Friday 9 April 2021:
- The lift serving platform 3 will be closed to passengers from Monday 15 March to Friday 26 March
- The lift serving platforms 1 & 2 will be closed to passengers from Monday 29 March to Friday 9 April
We are asking anyone who needs step-free access to speak to station staff or to contact the Merseyrail Passenger Assist team on 0151 555 1111.
Until the lifts are brought back into action, train tickets will also be valid for passengers to travel via the nearest step-free station - Conway Park - where onward travel can be arranged.
CORONAVIRUS SERVICE UPDATE
Due to the COVID-19 pandemic, staffing hours and availability may be affected.
Please see Merseyrail.org for up to date information
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Hunts Cross (HNX)
|Staffing level||Full time|
|Ticket office opening times||
Due to COVID-19 staffing times may vary, please visit Merseyrail.org for up-to-date times.
|Oyster cards issued here||No|
|Top up Oyster cards here||No|
|Use Oyster cards here||No|
|Smartcards issued here||Yes|
|Top up Smartcards here||No|
|Validate Smartcards here||No|
Walrus cards, local Saveaway and Railpass season tickets only. For more information Click here.
|Penalty fares||Applicable Operators: Merseyrail|
|First class lounge opening times||No|
|Seated area available||No|
|Waiting room opening times||No|
|Refreshment facilities available||No|
|Toilets information||The toilets can be electronically opened by staff in the Booking Office.|
|Baby changing facilities available||No|
|Telephones available||Cards and Coins|
|WiFi information||Find WiFi Hotspots around Hunts Cross station|
|Post box available||No|
|Tourist information office available||No|
|Bureau de change available||No|
|Helpline information||Text Phone Available. Outside office hours please contact 0151 702 2704|
|Helpline opening times||
|Helpline contact details||
Note: 0151 555 1111
|Customer help points available||Yes|
|Customer help points information||
Located in Ticket Hall.
|Staff help opening times||
|Induction loop available||Yes|
|Accessible ticket machines available||No|
|Accessible booking office counter available||No|
|Accessible booking office counter information||
Disabled passengers will be offered assistance by station staff.
|Ramp for train access available||Yes|
|Accessible taxis information|
|National key toilets available||Yes|
|Step free access coverage||No part of station|
|Step free access information||Category C: “This station does not have step-free access to any platform.” The car park and Ticket Office are step free, however access to platforms is via stepped ramps only.|
|Ticket gates exist||No|
|Impaired mobility set down available||No|
|Cycle storage available||Yes|
|Cycle storage number of spaces||36|
|Cycle storage sheltered||No|
|Cycle storage CCTV||Yes|
|Cycle storage location||Opposite booking office|
|Cycle storage information||
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
|Cycle storage types||
|Car park 1||Station Car Park|
|Car park 1 operator||Merseyrail|
|Car park 1 spaces||25|
|Car park 1 opening times||
|Car park 1 charges||
|Car park 1 contact details||
Telephone: 0151 555 1111
|Rail replacement information||Pick Up / Drop Off outside station entrance on Speke Rd.|
|Taxi rank available||Yes|
|Taxi rank information|
|Bus services available||Yes|
|Bus services information||
For onward travel information click here or contact the Traveline on 0871 200 2233
The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
|Cycle hire available||Yes|
|Cycle hire information||Bike & Go available at this station. Hire a bike for only £3.80 per 24 hours. More details at www.bikeandgo.co.uk|