Hope (Derbyshire) (HOP)
Station Road
Hope
Derbyshire
S33 6RD
| Staffing level | Unstaffed |
|---|---|
| CCTV | No |
| Information systems |
|
| Pre-purchase collection | Yes |
|---|---|
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | More information at www.northernrailway.co.uk/smart |
| Penalty fares | Applicable Operators: NT |
| Customer service information | 08002006060 |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
Note: Open 0700-2200 7 days per week |
| Lost property contact details | Telephone: 08002006060 |
| Seated area available | Yes
|
|---|---|
| Waiting room information | Shelter only |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | Yes |
| Bureau de change available | Unknown |
| Helpline information | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline contact details | Note: 0800 138 5560 text relay 18001 0800 138 5560 |
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | Station Car Park |
| Ramp for train access available | Yes
|
| Accessible taxis information | You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060 |
| Accessible public telephones information | The highest operating part of the telephone is 1140 mm above floor level. |
| National Key toilets available | No |
| Step free access coverage | Partial station |
| Step free access information |
No step-free access to Sheffield platform as access via stepped footbridge. Level access to Manchester platform To find our more about travelling around this station, please see the 360 map click here |
| Ticket gates exist | No
|
| Impaired mobility set down available | No |
| Impaired mobility set down information | No designated area is provided. The station front may be used for set down purposes. |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 7 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | Within Car Park |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | Northern |
| Car park 1 spaces | 10 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0800 200 6060 |
| Rail replacement information | Replacement transport will pick up/drop off in the station car park. (small vehicle between Edale and Hope) |
| Taxi rank information | |
| Bus services information | Busline 0871 200 2233 |
| Cycle hire information | Alive Bike Hirehttp://alivebikehire.co.uk 07538892065 |