Ilford Train Station

Ilford train station (IFD)

Ilford train station
Ilford Hill
Greater London
Load stations
Last updated:
Staffing level Full time
Information systems
  • DepartureScreens
  • Announcements
Ticket office information

Located within the stations ticket hall.

Ticket office opening times
  • Monday to Friday: 06:10 - 20:00
  • Saturday: 06:10 - 20:00
  • Sunday: 07:10 - 20:10
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here Yes
Top up Oyster cards here Yes
Use Oyster cards here Yes
Oyster cards information

Oyster cards are available at Ticket Vending Machines at all entrances of this station.

Smartcards issued here No
Validate Smartcards here No
Smartcards information

Travelling with Contactless is available.

Travel card Zone 4
Penalty fares Applicable Operators: LE
Customer service information

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Left luggage No
Left luggage contact details


Lost property contact details


Seated area available

Platform 3 - Waiting Rooms, Waiting Shelter available, Multiple covered seats under canopy.

Platform 4 - Covered seats available under canopy.

Waiting room information
  • There are two step free, heated waiting rooms located on Platform 3.
  • The waiting room located next to the ladies toilets has an automatic door function.
  • Both waiting rooms are open from first to last train.
Station buffet information

Coffee & snacks located on platform 3

Toilets available Yes
Toilets information

Platform 3

Platform 4 - Accessible Toilet - Radar Key Required

Baby changing facilities available No
Showers Unknown
Telephones available No
Wifi available No
Wifi information

Find WiFi Hotspots around Ilford station

ATM available No
Bureau de change available Unknown
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Helpline contact details


0343 222 1234


Staff help information

Staff are available to assist from the first to the last train.

Induction loop available Yes
Accessible ticket machines available Yes
Accessible ticket machines information

Accessible ticket machines are located at all entrances.

Accessible booking office counter available
Ramp for train access available
Accessible taxis information
National Key toilets available Yes
National Key toilets information

An accessible temporary toilet is located on Platform 4, which is operated with a radar key.

Step free access coverage Partial station
Step free access information
  • Accessibility Category B1. This station has step-free access to all platforms from Cranbrook Road and Ilford Hill entrances.
  • Step free access is not available from York Road Entrance.
  • Staff ramp assistance is always available.
  • Wheelchairs available from first to last train.
Ticket gates exist

Ilford has a Secure Station accreditation

Impaired mobility set down available No
Rail replacement information

Rail replacement bus services will depart from:

High Road, Bus Stop L, for Westbound services

Ilford Hill, Bus Stop F, for Eastbound services

Rail replacement map links
Bus services information

Transport for London Buses operate from outside the station.

Information to plan your onward journey is available in a printable format Buses from Ilford (

Airport information

Elizabeth Line to Heathrow Airport