Ilford
Station message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Ilford (IFD)
Cranbrook Road
Ilford
Greater London
IG1 4DU
View live departures / arrivals
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | Yes |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Smartcards information | Travelling with Contactless is available. |
| Travelcard zones |
|
| Penalty fares | Applicable Operators: TfL Rail |
| Customer service information | 0343 222 1234 |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times | Yes |
| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | Yes |
| Waiting room information | Platform 3 |
| Trolleys available | No |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | Platform 3 and an accessible toilet is on the booking hall level. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| WiFi information | |
| Web kiosk | No |
| Post box available | No |
| Post box information | Outside front of station |
| Tourist information office available | No |
| ATM available | Yes |
| ATM information | Stations main entrance |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Coffee & snacks |
| Helpline information | We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
|---|---|
| Helpline contact details | Note: 0343 222 1234 |
| Customer help points available | Yes |
| Customer help points information |
|
| Staff help information | Staff are available to assist from the first to last train. |
| Staff help opening times | Yes |
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National key toilets available | Yes |
| Step free access coverage | No part of station |
| Step free access information | This station does not have step-free access. |
| Ticket gates exist | Yes |
| Impaired mobility set down available | No |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | On platform 4 |
| Cycle storage types |
|
| Rail replacement information | Rail replacement bus services will depart from: High Road, Bus Stop L, for Westbound services Ilford Hill, Bus Stop F, for Eastbound services |
| Bus services available | Yes |
| Bus services information | Information to plan your onward journey is available in a printable format here |
Follow this link to find the station map