Kidsgrove (KDG)
Station Road
Kidsgrove
Staffordshire
ST7 1BX
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | Top up your Smartcard at either the Ticket Office or Ticket Vending Machine |
| Penalty fares | Applicable Operators: EM |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property contact details | Telephone: 03457 125678 |
| Seated area available | No
|
|---|---|
| Waiting room information | There is a heated waiting room available on platform 1 and also on platform 2/3. There is a shelter with seating available on platform 4. |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | The toilets are located inside the Booking Hall. The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key. Toilet opening times:
|
| Baby changing facilities available | No |
| Showers | Unknown |
| Telephones available | No |
| Wifi available | No |
| Wifi information | |
| Bureau de change available | Unknown |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . Passenger assistance is not available at this station, a ramp can be provided by on-train staff to board and leave the train only, when you get to the station please use the help point to arrange this. If you require assistance please contact East Midlands Railway on 03457 125 678 (option 3) to discuss your travel options. |
|---|---|
| Helpline contact details | Note: 08000 11 33 23 |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible ticket machines information | Pertis |
| Ramp for train access available | No
|
| Accessible taxis information | No
|
| Accessible public telephones information | None |
| National Key toilets available | No |
| National Key toilets information | The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key. |
| Step free access coverage | Partial station |
| Step free access information | Category B Access is available to all platforms at this station via the lifts and footbridge This station has tactile paving at the edge of each platform. |
| Ticket gates exist | No
|
| Impaired mobility set down available | No |
| Wheelchairs | No
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 38 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage types |
|
| Car park 1 | Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23315 |
| Car park 1 operator | East Midlands Railway |
| Car park 1 spaces | 56 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | |
| Rail replacement information | In the event of engineering, the bus / coach will collect from the entrance of the station car park. |
| Taxi rank information | Kidsgrove 01782 775775 C and M 01782 787797 |
| Bus services information | Information to plan your onward journey is available in a printable format here |