Lincoln (LCN)
St Marys Street
Lincoln
Lincolnshire
LN5 7EW
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | Situated in the booking hall |
|---|---|
| Ticket office opening times |
Note: |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Collect and top your Smartcard at this location |
| Penalty fares | Applicable Operators: EM |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property contact details | Telephone: 03457 125678 |
| Seated area available | Yes
|
|---|---|
| Waiting room opening times |
Note: Closed until further notice |
| Waiting room information | There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating. |
| Station buffet available | Yes |
| Station buffet information | Cafe and vending machine. |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 4. The National key toilets are located on Platform 3; these toilets are operated by a radar key. Toilet opening times:
|
| Baby changing facilities available | Yes |
| Baby changing facilities information | Female toilets |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | No |
| Wifi information | |
| Post box available | Yes |
| ATM available | Yes |
| Bureau de change available | Unknown |
| Shops available | Yes |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 08000 11 33 23 |
| Staff help information | 05.00 - 23.59 Monday to Saturday 08.30 - 23.59 Sunday Passenger Assistance meet and greet at the ticket office or ticket gates. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | Fastticket |
| Accessible booking office counter available | One accessible counter available Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | All cabs on station rank are wheelchair accessible |
| National Key toilets available | Yes |
| National Key toilets information | The National key toilets are located on Platform 3; these toilets are operated by a radar key. |
| Step free access coverage | Whole station |
| Step free access information | Category A station. This station has step free access to all platforms. This station doesn't have tactile paving at the edges of the platforms. |
| Ticket gates exist | Yes
|
| Impaired mobility set down available | No |
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 198 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Between station front and St Marys Church |
| Cycle storage information | Cycle hub open 24 hours. Changing facilities and toilet available. |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | East Midlands Railway |
| Car park 1 spaces | 54 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: £2.20 Evening car park fare is available from 1800 until 0230. This car park has Secure Station Accreditation. |
| Rail replacement information | Outside the front of the station. |
| Taxi rank information | Discount Cabs 01522 567800 Handsome 01522 545352 Direct 01522 567567 |
| Bus services information | 'Stagecoach' operates a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.stagecoachbus.com Buy a Lincoln PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info |
Virtual station tour
You can use the virtual tour to explore the station at your leisure and find useful information to help you ahead of your journey.