From Monday 12 February 2024, demolition works will begin in the area, restricting access to the station car park. Station Street will be closed and access will be available via Fox Street. Find out more about the Leicester Station Gateway here.

Leicester (LEI)

Leicester station
London Road
Load stations
Last updated:
Staffing level Full time
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Ticket office information

Booking hall

Ticket office opening times
  • Monday to Friday: 05:20 - 22:30
  • Saturday: 05:20 - 22:30
  • Sunday: 07:15 - 22:30
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Collect and top your Smartcard at this location

Penalty fares Applicable Operators: EM
Left luggage No
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property contact details

Telephone: 03457 125678

URL: https://www.nationalrail.co.uk/

EMR lounge information


At the south end of platform 3/4 - Currently Closed

Tickets Accepted

All First Class ticket holders


Screens with updated train information & also Sky News


Screens with updated train information & also Sky News





Seated area available
Waiting room opening times
  • Monday to Friday: 05:20 - 22:30
  • Saturday: 05:20 - 22:30
  • Sunday: 07:15 - 22:30


Closed until further notice

Waiting room information

There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.

Trolleys available
Station buffet available Yes
Station buffet information

Cafe and vending machine.

Toilets available Yes
Toilets information

The toilets are located on the Main Concourse, Platform 1/2 and Platform 3/4. The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key. The radar key is available from the Duty Manager located on the end of Platform 3/4. Toilet opening times:

Weekdays (Mon - Fri) 05:20 : 22:30Saturday 05:20 : 22:30Sunday 07:15 : 22:30

Baby changing facilities available Yes
Showers Unknown
Telephones available Yes
Wifi available Yes
Wifi information

Find WiFi Hotspots around Leicester station

Free WiFi is available in the First Lounge

Post box available Yes
ATM available Yes
Bureau de change available Unknown
Shops available Yes
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Helpline contact details


08000 11 33 23

URL: https://www.nationalrail.co.uk/

Staff help information

Staff help available 05.20 - 01.00

Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.

Staff help opening times
  • Monday to Sunday: 24 hours
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Induction loop available Yes
Accessible ticket machines available Yes
Accessible booking office counter available
Ramp for train access available
Accessible taxis information
National Key toilets available Yes
Step free access coverage Whole station
Step free access information

This is a Category A access station. There is step free access to the main entrance and lifts to all platforms. Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines. To ensure availability of staff to assist, it is imperative that customers book assistance in advance.

This station has tactile paving at the edge of all platforms and at the bottom of all staircases.

Ticket gates exist
Impaired mobility set down available Yes
Cycle storage available Yes
Cycle storage number of spaces 222
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Cycle hub situated on the lower floor (old Red Star parcels area) which can be accessed via the lift located to the left of the Customer Information desk. Stands also available in main car park and station front near short stay car park.

Cycle storage information

Cycle hub opening hours 0400 to 0200 daily. Changing facilities available. An application form for the cycle hub can be requested by emailing here .

There are also mixed type stands with outdoor covered spaces in main car park and stands at the station front.

Cycle storage types
  • Compounds
  • Stands
Car park 1 Station car park
Car park 1 operator East Midlands Railway
Car park 1 spaces 488
Car park 1 charges
  • Daily: £14.50
  • Weekly: £44.00
  • Monthly: £145.00
  • Three monthly: £392.00
  • Annual: £1,450.00
Car park 1 contact details


£2.00 Evening car park fare is available from 1800 until 0230.

This car park has Secure Station Accreditation.

Telephone: 08457 125 678

URL: https://www.nationalrail.co.uk/

Car park 2 Short stay car park
Car park 2 operator East Midlands Railway
Car park 2 spaces 10
Car park 2 opening times
  • Saturday: 24 hours
  • Sunday: 24 hours
  • Monday to Friday: 24 hours
Car park 2 contact details


This car park has Secure Station Accreditation.

Telephone: 08457 125 678

URL: https://www.nationalrail.co.uk/

Rail replacement information

Coaches leave from the Station front

Taxi rank information

Station front

Bus services information

Information to plan your onward journey is available in a printable format here

Airport information


'Skylink' service departs daily, at regular intervals from St Margaret's Bus Station (in city centre).

For details: www.trentbarton.co.uk/services/skylinkderby