Liverpool Lime Street

Liverpool Lime Street (LIV)

Liverpool Lime Street station
Lime Street
L1 1JD
Load stations
Last updated:
Staffing level Full time
Information systems
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Ticket office information

Ticket Office & Travel Centre on the station concourse

Ticket office opening times
  • Sunday: 07:15 - 23:05
  • Monday to Friday: 05:00 - 23:38
  • Saturday: 05:00 - 23:38


The travel centre which provides travel information is also located on the concourse

Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here Yes
Validate Smartcards here No
Smartcards information

Walrus cards and local Saveaway only. For more information Click here .

Penalty fares Applicable Operators: NR
Customer service information

Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.

Left luggage Yes
Left luggage contact details

Telephone: 0151 909 3697


Lost property opening times
  • Monday to Friday: 09:00 - 17:30
Lost property contact details

Telephone: 0330 024 0215


First class lounge opening times
  • Monday to Friday: 06:00 - 20:00
  • Saturday: 08:00 - 18:00
  • Sunday: 10:00 - 18:00
First class lounge information

The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.

The First Class Lounge at Liverpool Lime Street will be closed to customers on Wednesday 28 and Thursday 29 February due to filming at the station. If you’d like to enjoy complimentary refreshments before continuing your journey, please present your Avanti West Coast First Class ticket to a member of Avanti West Coast staff upon your arrival at Liverpool Lime Street and they’ll help you out.

Seated area available
Waiting room opening times
  • Monday to Saturday: 05:00 - 21:00
  • Sunday: 07:00 - 21:00
Waiting room information

Located on main concourse

Trolleys available
Station buffet available Yes
Station buffet information

Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.

Toilets available Yes
Toilets information

Male and Female toilets located on the station concourse by Lord Nelson street entrance

Baby changing facilities available Yes
Baby changing facilities information

Female toilets

Showers Unknown
Telephones available Yes
Wifi available Yes
Wifi information

WiFi hot spots around Liverpool Lime Street station

Post box available No
Post box information

Outside the station on Lime Street

ATM available No
ATM information

Located on Platform 7

Bureau de change available Unknown
Shops available Yes
Shops information

Various retail establishments including Photo Booths to purchase items whilst in the station

Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Helpline contact details


If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.


Staff help information

Liverpool Lime Street Mobility Team are available: -

  • Monday - Saturday 07:00 - 22:00
  • Sunday 08:00 - 22:00


A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.

Staff help opening times
  • Monday to Sunday: 24 hours
Induction loop available Yes
Accessible ticket machines available Yes
Accessible ticket machines information

There are eight accessible ticket machines at the station located on the station concourse.

Accessible booking office counter available
Ramp for train access available
Accessible taxis information

Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.

Accessible public telephones information

Situated on main concourse opposite Northern's Travel Centre

National Key toilets available Yes
National Key toilets information

The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.

Step free access coverage Whole station
Ticket gates exist
Impaired mobility set down available Yes
Impaired mobility set down information

Assistance is available to and from platforms

Cycle storage available Yes
Cycle storage number of spaces 52
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Alongside station entrance

Cycle storage information

There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.

Cycle storage types
  • Racks
Car park 1 Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
Car park 1 operator APCOA
Car park 1 spaces 280
Car park 1 opening times
  • Monday to Sunday: 24 hours
Car park 1 contact details


Rail replacement information

Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.

Taxi rank information

The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.

Bus services information

'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: and

Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.

Not all buses are accessible

Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at

Airport information

Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station.

Port information

This can be reached by using the Merseyrail from Liverpool Lime Street station.