Luton Airport Parkway

Station message

From Monday 6 April until further notice this ticket office will have reduced opening hours due to the coronavirus pandemic

Monday to Friday: 06:00 - 22:00
Saturday: 06:30 - 22:00
Sunday: 07:30 - 22:00

Luton Airport Parkway station
Parkway Road
Luton
Bedfordshire
LU1 3JW

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Staffing level	Full time
CCTV	Yes
Information systems	Departure screens Announcements

Ticket office opening times	Monday to Friday: 06:00 to 00:30 Saturday: 06:30 to 00:00 Sunday: 07:30 to 00:00
Pre-purchase collection	Yes
Ticket machine	Yes
Oyster cards issued here	No
Top up Oyster cards here	No
Use Oyster cards here	No
Smartcards issued here	No
Top up Smartcards here	Yes
Validate Smartcards here	Yes
Smartcards information	Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
Penalty fares	Applicable Operators: Thameslink

Left luggage	No
Left luggage contact details	URL: http://www.thameslinkrailway.com/contact-us/lost-property/
Lost property opening times	Monday to Sunday: 07:00 to 22:00
Lost property contact details	URL: http://www.thameslinkrailway.com/contact-us/lost-property/

First class lounge opening times	No
Seated area available	Yes
Waiting room information	Platforms 2 and 3
Waiting room opening times	Yes
Trolleys available	No
Refreshment facilities available	Yes
Refreshment facilities information	Booking Hall and Level One
Toilets available	Yes
Baby changing facilities available	Yes
Showers available	No
Telephones available	No
WiFi available	Yes
WiFi information	Wifi information at this station
Web kiosk	No
Tourist information office available	No
ATM available	Yes
Bureau de change available	No
Shops available	Yes
Shops information	Coffee shops

Helpline opening times	Monday to Sunday: 07:00 to 22:00 Note: The assisted helpline is not available on Christmas Day.
Helpline contact details	Note: If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] \| Phone - 0800 058 2844 \| Textphone - 0800 138 1018 URL: https://www.nationalrail.co.uk/
Customer help points available	Yes
Customer help points information	Platform 1
Staff help information	A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed above.
Staff help opening times	Monday to Sunday: 24 hours
Induction loop available	Yes
Accessible ticket machines available	Yes
Accessible booking office counter available	Yes
Ramp for train access available	Yes
National key toilets available	Yes
Step free access coverage	Whole station
Step free access information	This is a Category A station: This station has step-free level access to all platforms via lifts. Assistance Meeting Point is the Ticket Office.
Ticket gates exist	No
Impaired mobility set down available	Yes
Impaired mobility set down information	At the front of the station.
Wheelchairs	Yes

Cycle storage available	Yes
Cycle storage number of spaces	120
Cycle storage sheltered	Yes
Cycle storage CCTV	Yes
Cycle storage location	Front of station and Kimpton Road
Cycle storage types	Wheel Racks
Car park 1	Station Car Park
Car park 1 operator	APCOA Parking UK
Car park 1 spaces	824
Car park 1 opening times	Monday to Sunday: 24 hours
Car park 1 charges	Off-peak: £3.65 Per hour: N/A Daily: £8.70 Weekly: £39.80 Monthly: £150.10 Three monthly: £393.80 Six monthly: N/A Annual: £1290.10
Car park 1 contact details	URL: https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking
Taxi rank available	Yes
Taxi rank information	YES
Bus services available	Yes
Bus services information	Information to plan your onward journey is available in a printable format can be found here
Airport available	Yes
Airport information	A shuttle bus connects Luton Airport Parkway with London Luton Airport. For times and through tickets for these buses, please select Luton Airport as your origin or destination on the journey planner.

Follow this link to find the station map