Luton Airport Parkway
Station message
From Monday 6 April until further notice this ticket office will have reduced opening hours due to the coronavirus pandemic
Monday to Friday: 06:00 - 22:00
Saturday: 06:30 - 22:00
Sunday: 07:30 - 22:00
Luton Airport Parkway (LTN)
Luton Airport Parkway station
Parkway Road
Luton
Bedfordshire
LU1 3JW
Parkway Road
Luton
Bedfordshire
LU1 3JW
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| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
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| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | No |
| Validate Smartcards here | Yes |
| Smartcards information | For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard |
| Penalty fares | Applicable Operators: Thameslink |
| Left luggage | No |
|---|---|
| Left luggage contact details | URL: http://www.thameslinkrailway.com/contact-us/lost-property/ |
| Lost property opening times |
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| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room information | Platforms 2 and 3 |
| Waiting room opening times | Yes |
| Trolleys available | No |
| Refreshment facilities available | Yes |
| Refreshment facilities information | Booking Hall and Level One |
| Toilets available | Yes |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | No |
| WiFi available | Yes |
| WiFi information | Wifi information at this station |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | Yes |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Coffee shops |
| Helpline opening times |
Note: The assisted helpline is not available on Christmas Day. |
|---|---|
| Helpline contact details | Note: If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018 |
| Customer help points available | Yes |
| Customer help points information | Platform 1 |
| Staff help information | A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| National key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | This is a Category A station: This station has step-free level access to all platforms via lifts. Assistance Meeting Point is the Ticket Office. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | At the front of the station. |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 120 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Front of station and Kimpton Road |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | APCOA Parking UK |
| Car park 1 spaces | 824 |
| Car park 1 opening times |
|
| Car park 1 charges |
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| Car park 1 contact details | URL: https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking |
| Taxi rank available | Yes |
| Taxi rank information | YES |
| Bus services available | Yes |
| Bus services information | Information to plan your onward journey is available in a printable format can be found here |
| Airport available | Yes |
| Airport information | A shuttle bus connects Luton Airport Parkway with London Luton Airport. For times and through tickets for these buses, please select Luton Airport as your origin or destination on the journey planner. |
Follow this link to find the station map