Luton Airport Parkway

Station message

The lifts are out of order between Platform 4 and The Footbridge until further notice at Luton Airport Parkway station.

Luton Airport Parkway station
Parkway Road
Luton
Bedfordshire
LU1 3JW

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Staffing level	Full time
CCTV	Yes
Information systems	Departure screens Announcements Arrival screens

Ticket office opening times	Monday to Friday: 06:00 to 22:00 Saturday: 06:30 to 22:00 Sunday: 07:30 to 22:00
Pre-purchase collection	Yes
Ticket machine	Yes
Oyster cards issued here	No
Top up Oyster cards here	No
Use Oyster cards here	No
Smartcards issued here	No
Top up Smartcards here	Yes
Validate Smartcards here	Yes
Smartcards information	Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
Penalty fares	Applicable Operators: Thameslink

Left luggage	No
Left luggage contact details	URL: http://www.thameslinkrailway.com/contact-us/lost-property/
Lost property opening times	Monday to Sunday: 07:00 to 22:00
Lost property contact details	URL: http://www.thameslinkrailway.com/contact-us/lost-property/

First class lounge opening times	No
Seated area available	Yes
Waiting room opening times	Yes
Waiting room information	Platform 2/3 only and platform 4 has the upper concourse waiting area . None on platform 1
Trolleys available	No
Station buffet available	Yes
Toilets available	Yes
Toilets information	Available during staffing hours.
Baby changing facilities available	Yes
Showers available	No
Telephones available	Cards and Coins
WiFi available	Yes
WiFi information	Find WiFi Hotspots around this station
Web kiosk	No
Post box available	Yes
Tourist information office available	No
ATM available	Yes
Bureau de change available	No
Shops available	Yes

Helpline information	Yes
Helpline opening times	Monday to Sunday: 07:00 to 22:00 Note: The assisted helpline is not available on Christmas Day.
Helpline contact details	Note: See below. URL: https://www.nationalrail.co.uk/
Customer help points available	Yes
Customer help points information	Platform 1
Staff help opening times	Yes
Induction loop available	Yes
Accessible ticket machines available	Yes
Accessible booking office counter available	No
Ramp for train access available	Yes
Accessible taxis information	Yes
Accessible public telephones information	Public telephones are not accessible
Nearest stations with more facilities	Note: For information on other accessible stations please check www.thameslinkrailway.com/accesibility map
National key toilets available	Yes
National key toilets information	Access to this toilet requires a Radar key.
Step free access coverage	Whole station
Step free access information	This is a Category A station: This station has step-free level access to all platforms via lifts. Assistance Meeting Point is the Ticket Office..
Ticket gates exist	Yes
Ticket gates information	This station has a Secure Station Scheme accreditation.
Impaired mobility set down available	Yes
Impaired mobility set down information	At the front of the station.
Wheelchairs	Yes

Cycle storage available	Yes
Cycle storage number of spaces	120
Cycle storage sheltered	No
Cycle storage CCTV	Yes
Cycle storage location	In station forecourt
Cycle storage types	Stands
Car park 1	Station Car Park
Car park 1 operator	Saba UK - www.sabaparking.co.uk/thameslink-railway
Car park 1 spaces	826
Car park 1 opening times	Monday to Sunday: 24 hours
Car park 1 charges	Off-peak: N/A Per hour: N/A Daily: N/A Weekly: N/A Monthly: N/A Three monthly: N/A Six monthly: N/A Annual: N/A
Car park 1 contact details	Telephone: - URL: http://thameslinkrailway.com/parking
Taxi rank available	Yes
Taxi rank information	YES
Bus services available	Yes
Bus services information	Information to plan your onward journey is available in a printable format can be found here
Airport available	Yes
Airport information	A shuttle bus connects Luton Airport Parkway with London Luton Airport. For times and through tickets for these buses, please select Luton Airport as your origin or destination on the journey planner.

Follow this link to find the station map