Luton Airport Parkway
Luton Airport Parkway (LTN)
Luton Airport Parkway station
Parkway Road
Luton
Bedfordshire
LU1 3JW
Parkway Road
Luton
Bedfordshire
LU1 3JW
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| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Ticket office opening times |
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|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard |
| Penalty fares | Applicable Operators: Thameslink |
| Left luggage | No |
|---|---|
| Left luggage contact details | URL: http://www.thameslinkrailway.com/contact-us/lost-property/ |
| Lost property opening times |
|
| Lost property contact details | URL: http://www.thameslinkrailway.com/contact-us/lost-property/ |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | Yes |
| Waiting room information | Waiting rooms available on platforms |
| Trolleys available | No |
| Station buffet available | Yes |
| Toilets available | Yes |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| WiFi information | Find WiFi Hotspots around this station |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | Yes |
| Bureau de change available | No |
| Shops available | Yes |
| Helpline information | Booked Assistance
If you need assistance with boarding and alighting from trains, navigating the station, or accessing station services, please let us know at least 24 hours before you plan to travel, so we can make sure staff are available. You can book assistance quickly and easily online, or give us a call: Online at: www.thameslinkrailway.com Telephone: 0800 058 2844 Textphone: 0800 138 1018 SMS Text*: 07860 034 269 Email: [email protected] Our assisted travel helpline is open every day from 7.00am to 10.00pm, except on Christmas Day. * SMS text service available at following times Monday to Friday - 7am to 8pm, Saturday - 7am - 3:30pm, Sunday - 8am to 4:30pm for queries. Please use other options for bookings and more complex queries. If you are departing from this station and have booked assistance, please report to the Ticket Office or Gateline 20 minutes before your train is due to leave.
Your assistance will be provided by station staff. Please note that Thameslink train services at this station do not have on-board staff able to provide assistance.
Unbooked Assistance We can provide a platform-train ramp at this station at all times trains are running, whether or not you have booked assistance. To request use of a ramp please speak to station staff or use the Help Points on platforms. For other types of unbooked assistance, station staff will provide this to disabled and older people wherever reasonably practicable, and as soon as possible (there may be a delay in providing assistance as staff may have other duties). |
|---|---|
| Helpline opening times |
Note: The assisted helpline is not available on Christmas Day. |
| Helpline contact details | Note: See below. |
| Customer help points available | Yes |
| Staff help information | Staff help available at all times trains are running. |
| Staff help opening times | Yes |
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Accessible taxis information | Yes |
| Accessible public telephones information | Public telephones are not accessible |
| Nearest stations with more facilities |
Note:
For information on other accessible stations please check www.thameslinkrailway.com/accesibility map |
| National key toilets available | Yes |
| National key toilets information | Access to this toilet requires a Radar key. |
| Step free access coverage | Whole station |
| Step free access information | This station has step-free access to all platforms. |
| Ticket gates exist | Yes |
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | At the front of the station. |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 120 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | In station forecourt |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | Saba UK - www.sabaparking.co.uk/thameslink-railway |
| Car park 1 spaces | 826 |
| Car park 1 opening times |
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| Car park 1 charges |
|
| Car park 1 contact details | Telephone: - |
| Taxi rank available | Yes |
| Taxi rank information | YES |
| Bus services available | Yes |
| Bus services information | Information to plan your onward journey is available in a printable format can be found here |
| Airport available | Yes |
| Airport information | A shuttle bus connects Luton Airport Parkway with London Luton Airport. For times and through tickets for these buses, please select Luton Airport as your origin or destination on the journey planner. |
Follow this link to find the station map