The lifts are out of order between Platform 13 & 14 and the Overbridge at Manchester Piccadilly station.
In crowded spaces, wear a face covering out of respect for others, unless exempt. Please be considerate of other passengers and rail staff.
Network Rail have introduced hand sanitising stations in designated areas to help keep passengers and rail staff safe, please ensure social distancing is maintained where possible.
Until further notice, Manchester Piccadilly station will close between 01:00 and 03:15 (subject to the arrival of the last train and the departure of the first train in the morning).
Manchester Piccadilly (MAN)
Piccadilly Station Approach
|Staffing level||Full time|
|Ticket office information||
|Ticket office opening times||
Note: Advance Tickets Mon-Sat 0430-2230 Sun 0700-2230
|Oyster cards issued here||No|
|Top up Oyster cards here||No|
|Use Oyster cards here||No|
|Smartcards issued here||No|
|Top up Smartcards here||No|
|Validate Smartcards here||No|
|Penalty fares||Applicable Operators: Avanti West Coast, CrossCountry, East Midlands Railway, Northern, TransPennine Express, Transport for Wales|
|Customer service information||
Please see any member of staff or go to the Network Rail Station Reception situated near to WH Smith on the Fairfield Street mezzanine level - a buzz button is available if reception closed. Help Points
|Left luggage contact details||
Telephone: 020 8090 9935
|Lost property opening times||
|Lost property contact details||
Telephone: 0330 024 0215
|First class lounge opening times||
|First class lounge information||
Above the information point (opposite the ticket office) on the main concourse - Lift available
Avanti West Coast Anytime or Off-Peak (First Class) or Avanti West Coast Advance (First Class) tickets. You can only enter the lounge on the travel date shown on your ticket.
Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.
Tea, coffee, soft drinks.
Wi-Fi is available
Showers are not available
|Seated area available||No|
|Seated area information||
Available throughout the station.
|Waiting room opening times||Yes|
|Station buffet available||Yes|
|Station buffet information||
Coffee shop Buffet Coffee kiosk Cold drinks vending machine Hot drinks vending machine Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
Baby changing facilities are available at the south central concourse and satellite lounge toilet facility.
|Baby changing facilities available||Yes|
|Telephones available||Cards and Coins|
|WiFi information||Wi-fi available - BT Wifi
|Post box available||Yes|
|Post box information||Post box is situated at the top of the station approach, outside station doors (next to Boots)|
|Tourist information office available||No|
|ATM information||Located on main concourse, Fairfield Street mezzanine level and Fairifeld Street.|
|Bureau de change available||No|
News agent Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline opening times||
|Helpline contact details||
Note: If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
|Customer help points available||Yes|
|Customer help points information||
Located by the entrance to Fairfield Street. Located by the entrance from the long stay car park. Located within satellite lounge by the side of the lift and outside the entrance to the toilets on the South Concourse.
The Train Information Point is located on the main concourse. The Station Reception is located in the Fairfield Street mezzanine level near to W.H Smith.
Passenger Assistance Point available on main concourse near to the Train Information Point
|Staff help information||
Passenger Assistance Point located near the Train Information Point on the main concourse is open Mon-Sat 0700-2200 and Sun 0800-2200. Manchester Piccadilly station is open 7-days a week. Mobility assistance is available booked through the relevant Train Operating Company.
|Staff help opening times||
|Induction loop available||Yes|
|Accessible ticket machines available||Yes|
|Accessible ticket machines information||
Accessible ticket machines available
|Accessible booking office counter available||Yes|
|Accessible booking office counter information||In the main travel centre
|Ramp for train access available||Yes|
|Accessible taxis information||
Taxi rank outside Fairfield Street entrance - available 05:00 until 02:00
|Accessible public telephones information||Normal height public telephones are on the main concourse but are of an accessible height.
|National key toilets available||Yes|
|National key toilets information||
Accessible toilets are available on the main concourse, satellite lounge near platforms 13/14. Use the radar key or contact a member of staff for further directions.
|Step free access coverage||Whole station|
|Ticket gates exist||Yes|
|Ticket gates information||
Ticket gates are in place for platforms 1-8
|Impaired mobility set down available||Yes|
|Impaired mobility set down information||
Available only at Fairfield Street entrance with dropped kerb and lift to main station.
|Cycle storage available||Yes|
|Cycle storage number of spaces||43|
|Cycle storage sheltered||No|
|Cycle storage CCTV||No|
|Cycle storage location||Fairfield Street, Ducie Street, station front entrance|
|Cycle storage types||
|Car park 1||Long Stay|
|Car park 1 operator||APCOA Parking (UK) Limited|
|Car park 1 spaces||856|
|Car park 1 opening times||
|Car park 1 charges||
|Car park 1 contact details||
For parking charges see: www.apcoa.co.uk/parking/manchester/manchester-piccadilly-station-long-stay/
For car park season ticket charges see: https://seasontickets.apcoa.co.uk/season/Step3/149/manchester-piccadilly-station-car-park/1/Car
To book online parking see: www.trainstationparking.co.uk/
|Car park 2||Short stay / Drop off|
|Car park 2 operator||APCOA|
|Car park 2 spaces||47|
|Car park 2 opening times||
|Car park 2 charges||
|Car park 2 contact details||
Short Stay Car Park (including drop off/pick up point) is located within the Fairfield Street Entrance.
Car park is free for first 10 minutes.
|Rail replacement information||
Pick Up / Drop off at the bus stops on Station Approach
|Taxi rank available||Yes|
|Taxi rank information||
Taxis are available at the Fairfield Street exit of the station. It closes between 02:00 - 05:00.
|Bus services available||Yes|
|Bus services information||
Onward travel map can be found here.
BUS JOURNEYS FROM MANCHESTER PICCADILLY
'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:
Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
The city centre free bus service
The revamped service is maintaining its frequent ten-minute service (12 minutes on Sunday) and continues to be operated by Go North West.
Route information and map can be at www.tfgm.com.
Route 1 (Monday - Friday off-peak, Sunday)
Piccadilly Rail Station, Piccadilly Gardens, Charlotte Street, King Street (Cross Street), Market Street, Deansgate (Barton Arcade), Bridge Street, Gartside Street, Quay Street, Deansgate (John Rylands Library), John Dalton Street, King Street (Brown Street), York Street, New York Street, Central Coach Station, Chorlton Street, to Piccadilly Rail Station via Station Approach.
Route 1 (Monday - Friday AM/PM peak)
Piccadilly Rail Station, Piccadilly Gardens, Charlotte Street, King Street (Cross Street), Market Street, Deansgate (Barton Arcade), Bridge Street, Gartside Street, New Quay Street, Chapel Street, Salford Central Station, Gartside Street, Quay Street, Deansgate (John Rylands Library), John Dalton Street, King Street (Brown Street), York Street, New York Street, Central Coach Station, Chorlton Street, to Piccadilly Rail Station via Station Approach.
Route 1 (Saturday only)
Piccadilly Rail Station, Piccadilly Gardens, Charlotte Street, King Street (Cross Street), Market Street, Deansgate (Barton Arcade), Bridge Street, Gartside Street, Science and Industry Museum, Deansgate (Great Northern), Deansgate (John Rylands Library), John Dalton Street, King Street (Brown Street), York Street, New York Street, Central Coach Station, Chorlton Street, to Piccadilly Rail Station via Station Approach.
Manchester Piccadilly Station via Station Approach, London Road, Fairfield Street, Whitworth Street, Whitworth Street West, Deansgate, Quay Street, New Quay Street, Irwell Street, Trinity Way, Chapel Street, New Bailey Street, Bridge Street, Deansgate, Victoria Bridge Street, Chapel Street, Victoria Street, Hunts Bank, Victoria Station Approach, Todd Street, Corporation Street, Withy Grove, Shudehill, Thomas Street, High Street, Church Street, Dale Street, Ducie Street, to Piccadilly Approach.
Route 3 (evening only)
Piccadilly Rail Station, Oxford Road Rail Station, Deansgate Castlefield Metrolink Station, Spinningfields, Victoria Rail Station, Shudehill Interchange, to Piccadilly Rail Station.
More details on the freebus service can be found here
For information about all buses in Greater Manchester visit: Transport for Greater Manchester.
Metrolink tram information is below under 'Metro'.
|Metro services available||Yes|
|Metro services information||
Metrolink trams from Piccadilly station serve:
Further details: www.metrolink.co.uk
Nearest Airport is Manchester International Airport approximately 9 - 10 miles away. Currently there are 5 trains an hour during the course of the day, services are limited throughout the night.
|Car hire available||Yes|
|Car hire information||
Two agents available within walking distance of the station.
|Cycle hire available||Yes|
|Cycle hire information||
Brompton Bike Hire provide two tariffs based on annual or leisure membership for 24 hour bike hire:
Frequent: £2.50 per day (£20 annual membership)
Leisure: £5 per day (£1 annual membership)