March (MCH)
Station Road
March
Cambridgeshire
PE15 8SJ
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
| Penalty fares | Applicable Operators: LE |
| Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
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| Lost property contact details |
| Seated area available | Yes
|
|---|---|
| Waiting room opening times |
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| Waiting room information | Large waiting room on platform 1, smaller waiting room on platform 2 |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | The toilets including accessible (radar key) toilets are located within the waiting room on platform 1 |
| Baby changing facilities available | Yes |
| Showers | Unknown |
| Telephones available | No |
| Wifi available | Yes |
| Wifi information | Greater Anglia wi-fi available |
| Post box available | Yes |
| Post box information | Located on platform 1 |
| Bureau de change available | Unknown |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 0800 028 28 78 |
| Staff help information | Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended. A guard/conductor is on each train that serves this station to provide assistance. |
| Staff help opening times |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Ramp for train access available | Yes
|
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National Key toilets available | Yes |
| Step free access coverage | Partial station |
| Step free access information | This station has step free access to each platform via the level crossing on Station Road, platforms approximately 160 metres apart. Note that there is a stepped footbridge between the platforms at the station. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
| Ticket gates exist | No
|
| Impaired mobility set down available | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 60 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Cycle stands on each platform |
| Cycle storage information | 40 sheffield stand spaces and 20 other spaces |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 31 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | URL: http://www.ncp.co.uk |
| Rail replacement information | Substitute bus services stop on main road / station entrance from road |
| Taxi rank information | No taxi rank located at station. Local taxi information is provided on station information posters |