Newark Castle
Newark Castle (NCT)
Great North Road
Newark
Nottinghamshire
NG24 1FW
View live departures / arrivals
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Ticket office opening times |
Note: *Coronavirus Changes* The ticket office is currently open 0600 - 1400 Monday - Friday and 0800 - 1600 on Saturday. |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | Top up your Smartcard at either the Ticket Office or Ticket Vending Machine |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property opening times | No |
| Lost property contact details | Telephone: 03457 125678 |
| First class lounge opening times | No |
|---|---|
| Seated area available | No |
| Waiting room opening times | No |
| Waiting room information | No |
| Trolleys available | No |
| Station buffet available | Yes |
| Station buffet information | Carriages Cafe on Nottingham bound platform |
| Toilets available | Yes |
| Toilets information | In ticket office. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| WiFi information | Find WiFi Hotspots around Newark Castle station |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline contact details | Note: 08000 11 33 23 |
| Customer help points available | Yes |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Accessible booking office counter information | No |
| Ramp for train access available | No |
| Accessible public telephones information | None |
| National key toilets available | No |
| Step free access coverage | Whole station |
| Step free access information | Category B Step free access to both platforms via ramps with shallow gradients. Access between platforms is via a level crossing which has an uneven surface due to the tracks. This station has tactile paving at the edge of platform 1 but not at the edge of platform 2. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 40 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Rear of Nottingham bound platform |
| Cycle storage types |
|
| Car park 1 | Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23322 |
| Car park 1 operator | East Midlands Railway |
| Car park 1 spaces | 69 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | |
| Rail replacement information | In the station car park. |
| Taxi rank available | Yes |
| Taxi rank information | JR 01636 640488 Yellow Cab Taxis 01636 705200 Z Cars 01636 700551 |
| Bus services available | Yes |
| Bus services information | Information to plan your onward journey is available in a printable format here |
Follow this link to find the station map