Please note that some station facilities listed on this page may be unavailable or subject to adjustment due to the coronavirus pandemic. The latest information is available here: https://www.eastmidlandsrailway.co.uk/covid-19
The ticket office at Nottingham will have reduced opening hours due to the coronavirus pandemic:
Monday to Saturday 06:00 - 20:00
Sunday: 07:15 - 20:00
|Staffing level||Full time|
|Ticket office information||
|Ticket office opening times||
Note: *Coronavirus Changes* The ticket office is currently open as follows: Monday to Saturday: 0600 - 2000. Sunday: 0715 - 2000.
|Oyster cards issued here||No|
|Top up Oyster cards here||No|
|Use Oyster cards here||No|
|Smartcards issued here||Yes|
|Top up Smartcards here||Yes|
|Validate Smartcards here||Yes|
|Smartcards information||Collect and top your Smartcard at this location|
|First class lounge opening times||
|First class lounge information||
Between Platform 4/5
All First Class ticket holders
All First Class ticket holders
Complimentary tea and coffee & newspapers
|Seated area available||No|
|Waiting room opening times||
Note: Closed until further notice
|Waiting room information||
Heating waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).
|Station buffet available||Yes|
|Station buffet information||Cafes and vending machines.
|Toilets information||The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key.|
|Baby changing facilities available||Yes|
|Telephones available||Cards and Coins|
|Post box available||No|
|Tourist information office available||No|
|Bureau de change available||No|
To book Passenger Assistance please call 08000 11 33 23. We recommend that you book assistance 12 hours in advance.
|Customer help points available||Yes|
|Staff help information||
Passenger Assistance meeting point is located in the concourse or at the ticket gates.
|Staff help opening times||
|Induction loop available||Yes|
|Accessible ticket machines available||Yes|
|Accessible booking office counter available||Yes|
|Ramp for train access available||Yes|
|Accessible taxis information||
Taxi number displayed on useful information poster at station.
|Accessible public telephones information||
|National key toilets available||Yes|
|National key toilets information||The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.|
|Step free access coverage||Whole station|
|Step free access information||
This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.
This station has tactile paving at the edge of each platform.
|Ticket gates exist||Yes|
|Impaired mobility set down available||Yes|
|Cycle storage available||Yes|
|Cycle storage number of spaces||140|
|Cycle storage sheltered||Yes|
|Cycle storage CCTV||Yes|
|Cycle storage location||
Cycle hub located on ground floor of multi-storey car park on Queens Road.
Additional stands in secure compound adjacent to Platform 1 on Station Road.
|Cycle storage information||
Cycle hub open 24 hours. Changing facilities and toilet available. Cycle repairs available at Russell's Bicycle Shed.
|Cycle storage types||
|Car park 1||Station Car Park|
|Car park 1 spaces||512|
|Car park 1 opening times||
|Car park 1 charges||
|Car park 1 contact details||
There is a a multi-storey car park on Queens Road. There are no disabled spaces available on level 0 or level 1, however there are lifts available to and from all levels. A ramp is also available from the road on to platform 6. The car park is free for up to 20 minutes and the tickets don't have to be validated for this amount of time.
|Rail replacement information||
Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.
|Bus services available||Yes|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Metro services available||Yes|
|Metro services information||
'Nottingham Express Transit' the cities tram network serves Nottingham rail station. For route and times information: www.thetram.net
Nottingham PLUSBUS tickets are accepted for travel on the NET tram system.
East Midlands Airport. Nottingham City Transport operate a regular, daily 'Skylink' service from Nottingham station direct to East Midlands Airport. For details: www.skylink.co.uk
Through-ticketing is available from National Rail stations to East Midlands Airport via Nottingham Station and the 'Skylink' service.