Nottingham (NOT)
Carrington Street
Nottingham
Nottinghamshire
NG2 3AQ
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | Booking hall |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Collect and top your Smartcard at this location |
| Penalty fares | Applicable Operators: EM |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property contact details | Telephone: 03457 125678 |
| Seated area available | No
|
|---|---|
| Waiting room opening times |
Note:
|
| Waiting room information | There is an Assisted Travel Lounge located at the front of the train stations, once you pass through the barriers. Heating waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms). |
| Trolleys available | Yes
|
| Station buffet available | Yes |
| Station buffet information | Cafes and vending machines. |
| Toilets available | Yes |
| Toilets information | The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:
|
| Baby changing facilities available | Yes |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | No |
| Wifi information | |
| ATM available | Yes |
| Bureau de change available | Unknown |
| Shops available | Yes |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 08000 11 33 23 |
| Staff help information | Passenger Assistance meeting point is located in the concourse or at the ticket gates. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Taxi number displayed on useful information poster at station. |
| Accessible public telephones information | None |
| National Key toilets available | Yes |
| National Key toilets information | The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key. |
| Step free access coverage | Whole station |
| Step free access information | This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines. This station has tactile paving at the edge of each platform. |
| Ticket gates exist | Yes
|
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 140 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Cycle hub located on ground floor of multi-storey car park on Queens Road. Additional stands in secure compound adjacent to Platform 1 on Station Road. |
| Cycle storage information | Cycle hub open 24 hours. Changing facilities and toilet available. Cycle repairs available at Russell's Bicycle Shed. |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 spaces | 957 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: £3.00 Evening car park fare is available from 1800 until 0230. |
| Rail replacement information | Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station. |
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Metro services information | 'Nottingham Express Transit' the cities tram network serves Nottingham rail station. For route and times information: www.thetram.net Nottingham PLUSBUS tickets are accepted for travel on the NET tram system. |
| Airport information | East Midlands Airport. Nottingham City Transport operate a regular, daily 'Skylink' service from Nottingham station direct to East Midlands Airport. For details: www.skylink.co.uk Through-ticketing is available from National Rail stations to East Midlands Airport via Nottingham Station and the 'Skylink' service. |
Virtual station tour
You can use the virtual tour to explore the station at your leisure and find useful information to help you ahead of your journey.