Retford
Retford (RET)
Station Road
Retford
Nottinghamshire
DN22 7DE
View live departures / arrivals
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Ticket office information | In the booking hall |
|---|---|
| Ticket office opening times |
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| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Collection is available for Smart tickets bought online. |
| Customer service information | We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
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| Lost property contact details | Telephone: 03457 225333 |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room information | This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30 Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00 |
| Waiting room opening times | Yes |
| Trolleys available | Yes |
| Refreshment facilities available | Yes |
| Refreshment facilities information | Costa Coffee, Platform 1 |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Yes |
| WiFi available | No |
| WiFi information | |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Customer help points available | No |
|---|---|
| Customer help points information | Only for car park and low level accessible for all purpose is for assistance |
| Staff help information | Assistance meeting point is Ticket Office, main concourse |
| Staff help opening times |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Accessible booking office counter information | Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window |
| Ramp for train access available | Yes |
| Accessible taxis information | Advance booking is advisable. |
| National key toilets available | Yes |
| Step free access coverage | No part of station |
| Step free access information | Please note that although this station is classified step-free, there is no lift access to platform 3. Access to platform 3 is by a stepped footbridge, with step-free access via a barrow crossing over the tracks which can only be used with staff assistance. Please let staff at the station know if you need assistance to this platform (for Northern trains towards Sheffield and Leeds). This station is a category B2 station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Retford has an RNIB 'Map for All' located outside the main entrance to the left of the doors. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | Station Front |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 38 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | north end of Platform 1 |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | London North Eastern Railway |
| Car park 1 spaces | 101 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | Note: For a map of how to get to the car park, please click here. |
| Rail replacement information | Rail Replacement Coaches leave from the front of the station. |
| Taxi rank available | Yes |
| Taxi rank information | Taxi rank is immediately opposite station entrance. Advance booking is advisable. Check availability before travelling. Local operators: Earlybird 01777 700 678 (wheelchair accessible taxi available) Hinchcliffe's 01777 702 049 Shelley's 01777 700108 Target Taxis 01777 248948 (wheelchair accessible taxi available) |
| Bus services available | Yes |
| Bus services information | Information to plan your onward journey is available in a printable format here |
Follow this link to find the station map