Station message

All toilets on platform 2 are out of order at Retford station.

Retford (RET)

Retford station
Station Road
DN22 7DE
Load stations
Last updated:
Staffing level Part time
Information systems
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Ticket office information

In the booking hall

Ticket office opening times
  • Monday to Friday: 06:00 - 13:00
  • Saturday: 06:00 - 13:00
  • Sunday: 08:20 - 13:00
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Collection is available for Smart tickets bought online.

Penalty fares Applicable Operators: GR
Customer service information

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Left luggage No
Left luggage contact details


Lost property opening times
  • Monday to Friday: 09:00 - 16:00
Lost property contact details

Telephone: 03457 225333


Seated area available
Waiting room information

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30

Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00

Trolleys available
Station buffet available Yes
Station buffet information

Coffee shop available on platform 1 for refreshments

Toilets available Yes
Toilets information

The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. Toilet opening hours are at all times that the station is open.

Baby changing facilities available Yes
Showers Unknown
Telephones available Yes
Wifi available No
Wifi information

Find WiFi Hotspots around Retford station

Post box available Yes
Bureau de change available Unknown
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Helpline contact details


03457 225 225 or 18001 03457 225 225 (Text relay service)


Staff help information

When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Staff help opening times
  • Monday to Friday: 05:30 - 23:30
  • Saturday: 05:30 - 21:30
  • Sunday: 09:30 - 23:30
Induction loop available Yes
Accessible ticket machines available Yes
Accessible booking office counter available

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

Ramp for train access available
Accessible taxis information

Advance booking is advisable.

National Key toilets available Yes
Step free access coverage Partial station
Step free access information

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system .

Retford has an RNIB 'Map for All' located outside the main entrance to the left of the doors.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Ticket gates exist
Impaired mobility set down available Yes
Impaired mobility set down information

Station Front

Cycle storage available Yes
Cycle storage number of spaces 38
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

North end of Platform 1

Cycle storage types
  • Stands
Car park 1 Station Car Park
Car park 1 operator London North Eastern Railway
Car park 1 spaces 84
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £6.75
  • Per hour: £2.20
  • Daily: £13.50
  • Weekly: £54.00
  • Monthly: £150.00
  • Annual: £1,375.00
Car park 1 contact details


Rail replacement information

Rail Replacement Coaches leave from the front of the station.

Taxi rank information

Taxi rank is immediately opposite station entrance. Advance booking is advisable. Check availability before travelling. Local operators: Earlybird 01777 700 678 (wheelchair accessible taxi available) Hinchcliffe's 01777 702 049 Shelley's 01777 700108 Target Taxis 01777 248948 (wheelchair accessible taxi available)

Bus services information

Information to plan your onward journey is available in a printable format here