Station Information: Work has been completed on the new one-way system aimed at reducing congestion outside the station. Read more
Sheffield at a glance
Address:
Sheffield stationSheaf Street
Sheffield
South Yorkshire
S1 2BP
Ticket office:
Monday to Friday: 05:00 - 22:50Saturday: 05:00 - 22:50
Sunday: 07:45 - 23:00
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
- Wifi
- Seated area available
| Sheffield train station information | Sheffield Train Station is located at the bottom of a hill to the east of the city centre and has a rich history dating back to 1870, when the city was known for producing high-quality steel and cutlery. Today, the city boasts two major universities, excellent sports facilities, as well as being in a stunning location on the edge of the Peak District. Although Sheffield train station has undergone significant expansion, stunning remnants of the original station can still be seen between platforms two and five. The elegant stone façade, added in 1905 also remains, adding to the station's charm. Sheaf Square, a vast plaza with a cascading fountain and steel sculpture, overlooks the station and pays homage to Sheffield's rivers and metalworking heritage. Enjoy refreshments at cafes located on the train platforms, including a Starbucks on platform 5, before heading on your journey with EMR. |
|---|---|
| Sheffield train station parking | Sheffield train station has a convenient multi-storey car park named Q-Park Sheffield Station, ideal for both short and long-stay parking with accessibility-friendly step-free access throughout. |
| Staffing level | Full time |
| CCTV | Yes |
| Information systems |
|
Performance Figures
Figures for 1st April 2026 to 2nd May 2026
| Operator | Trains on time (Within 3 minutes) | Trains Cancelled |
|---|---|---|
| Northern Trains | 79.2% | 2% |
| EMR | 57.4% | 5.1% |
| CrossCountry | 57.2% | 2% |
| TransPennine | 63.4% | 2.6% |
| East Coast Route: | 83.8% | 3.8% |
What we are doing to improve
Next 3 Months
We will continue to deliver our Joint Performance Plans with Network Rail to improve our operational performance, current focus areas include ensuring we deliver all readiness activity for the autumn season, and planning for a successful December timetable change introduction.
Next Year
We will implement performance improvement actions aligned with the Performance Restoration Framework, focusing on timetable reliability, staff availability, infrastructure resilience, and disruption management. Collaborative efforts with Network Rail will address crime, extreme weather, and congestion on parts of our route.
Longer-Term
We will introduce new Intercity trains, refurbish regional fleets, and work with Network Rail on sustainable maintenance access and infrastructure enhancements to reduce failures and improve overall service reliability.
| Ticket office information | On the station concourse |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Collect and top your Smartcard at this location |
| Penalty fares | Applicable Operators: EM |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details |
| Seated area available | Yes
|
|---|---|
| Waiting room opening times |
Note: Closed until further notice |
| Waiting room information | There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating. The Assisted Travel Lounge is located on the station concourse. |
| Station buffet available | Yes |
| Station buffet information | Cafes and vending machines. |
| Toilets available | Yes |
| Toilets information | The toilets are located on the Main Concourse, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
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| Baby changing facilities available | Yes |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | Yes |
| Wifi information | |
| ATM available | Yes |
| Bureau de change available | Unknown |
| Shops available | Yes |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 08000 11 33 23 |
| Staff help information | 04.20 - 00.00 Monday to Saturday 07.30 - 00.00 Sunday Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms. This station has tactile paving at the edge of each platform. |
| Ticket gates exist | No
|
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 400 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | The cycle hub with a cycle repair stand inside is located at station entrance (next to taxi rank). Additional stands available on Platform 6. |
| Cycle storage information | Cycle hub open 24 hours. Changing facilities and toilets available. |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | Q-Park |
| Car park 1 spaces | 678 |
| Car park 1 opening times |
|
| Car park 1 contact details | |
| Rail replacement information | Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station. |
| Taxi rank information | Station front |
| Bus services information | Most local buses depart from the Sheffield Bus Interchange or the Arundel Gate Interchange, both of which are a short walk from the station. View the map and in a printable format here . The free-to-ride Sheffield Connect bus service departs from Sheffield Bus Interchange Starnd B1. Find more information about the Sheffield Connect service here . |
| Metro services information | The Sheffield 'Supertram' serves the railway station - exit the rail station via overbridge. For tram routes and times: www.travelsouthyorkshire.com/en-gb/supertram/home |
| Airport information | Trans Pennine Express operate a daily, frequent train service, direct to Manchester Airport. |
Sheffield Station FAQs
Trains frequently arrive into and depart from Sheffield railway station almost every day, although there may be a reduction in services during the weekends and bank holidays. You can utilise our ‘Live train search’ tool for up to date information about trains arriving into and departing from Sheffield train station.
There are several toilets located across the platforms at Sheffield station. These are on the Main Concourse, platform 1, platform 2/3, platform 5 and platform 6/8.
These toilets are open between 05:00 and 22:50 from Monday to Saturday and 07:45 to 23:00 on Sunday.
Yes, Sheffield train station has sheltered storage facilities for 400 bikes which is located at the station entrance.
The cycle hub can be accessed 24 hours a day and there is CCTV in place, giving you peace of mind when leaving your bike at the station.
Yes, dogs are allowed at Sheffield train station as long as they are kept on a lead or within a pet carrier. You can find more detailed information about travelling with pets on our dedicated landing page.
Yes, there is step free access to the concourse and ticket hall, with lifts available to all platforms at Sheffield train station.
Virtual tour of Sheffield railway station
You can use the virtual tour to explore Sheffield rail station at your leisure and find useful information to help you ahead of your journey.