Sheffield (SHF)
Sheaf Street
Sheffield
South Yorkshire
S1 2BP
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | On the station concourse |
|---|---|
| Ticket office opening times |
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| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Collect and top your Smartcard at this location |
| Penalty fares | Applicable Operators: EM |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details |
| Seated area available | Yes
|
|---|---|
| Waiting room opening times |
Note: Closed until further notice |
| Waiting room information | There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating. |
| Station buffet available | Yes |
| Station buffet information | Cafes and vending machines. |
| Toilets available | Yes |
| Toilets information | The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
|
| Baby changing facilities available | Yes |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | No |
| Wifi information | |
| ATM available | Yes |
| Bureau de change available | Unknown |
| Shops available | Yes |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 08000 11 33 23 |
| Staff help information | 04.20 - 24.00 Monday to Saturday 07.30 - 24.00 Sunday Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office. |
| Staff help opening times |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms. This station has tactile paving at the edge of each platform. |
| Ticket gates exist | No
|
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 400 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Cycle hub located at station entrance (next to taxi rank). Additional stands available on Platform 6. |
| Cycle storage information | Cycle hub open 24 hours. Changing facilities and toilets available. Cycle repair facilities available at Russell's Bicycle Shed. |
| Cycle storage types |
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| Car park 1 | Station Car Park |
| Car park 1 operator | Q-Park |
| Car park 1 spaces | 678 |
| Car park 1 opening times |
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| Car park 1 contact details | Telephone: 0870 4420104 |
| Rail replacement information | Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station. |
| Taxi rank information | Station front |
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Metro services information | The Sheffield 'Stagecoach Supertram' has stops beside the rail station - exit the rail station via overbridge. For tram routes and times: www.supertram.com |
| Airport information | Trans Pennine Express operate a daily, frequent train service, direct to Manchester Airport. |
| Cycle hire information | 8 hire cycles available from Russell's Bicycle Shed. |
Virtual station tour
You can use the virtual tour to explore the station at your leisure and find useful information to help you ahead of your journey.