Stockport (SPT)
Grand Central Way
Stockport
Cheshire
SK3 9HZ
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | Ticket machines can be found on the station concourse and at the Edgley entrance |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase |
| Penalty fares | Applicable Operators: VT |
| Customer service information | Customers are encouraged to approach a member of station staff with any customer information enquiry. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property contact details |
| Seated area available | Yes
|
|---|---|
| Waiting room information | Waiting rooms on platform 2, platform 3 & platform 0 |
| Trolleys available | Yes
|
| Station buffet available | Yes |
| Station buffet information | Starbucks on Platform 2, L.K. Gourmet on the concourse and Pumpkin on Platform 3/4 |
| Toilets available | Yes |
| Toilets information | The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key. |
| Baby changing facilities available | Yes |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | No |
| Wifi information | |
| Post box available | Yes |
| Post box information | On the stairwell platform 1 and 2 and on the stairwell platform 3 and 4 |
| ATM available | Yes |
| ATM information | At the front of the station. |
| Bureau de change available | Unknown |
| Shops available | Yes |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 08000 158 123 (08000 158 124 Textphone) |
| Staff help information | Monday to Friday 0450-0215, Saturday 0450-0030 and Sunday 0700-0130 |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | This station has step-free access to all platforms / the platform Lifts are available to all platforms via the station subway |
| Ticket gates exist | Yes
|
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 90 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | 20 cycle spaces on Platform 1/2, 20 cycle spaces on Platform 3/4 |
| Cycle storage information | 20 hoops on Platform 1/2 (2 x cycles per hoop = 40 spaces) 20 hoops on platform 3/4 (2 x cycles per hoop = 40 spaces) 18 hoops at the station front (not Avanti lease area - 2 x cycles per hoop = 36 spaces) |
| Cycle storage types |
|
| Car park 1 | Stockport Exchange Station |
| Car park 1 operator | Avanti West Coast |
| Car park 1 spaces | 1000 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0845 050 7080 URL: https://www.ncp.co.uk/find-a-car-park/car-parks/stockport-exchange-station/ |
| Rail replacement information | Rail replacement coach services can be found at the front of the station. |
| Taxi rank information | The Taxi rank is situated on Station Road, outside the main entrance. |
| Bus services information | Information to plan your onward journey is available in a printable format here . A city centre free shuttle bus also operates, click here for more information. |