Thornton Abbey at a glance
Address:
Thornton Abbey stationStation Road
Thornton Curtis
North Lincolnshire
DN39 6XF
Ticket office:
Unstaffed
- Ticket office
| Staffing level | Unstaffed |
|---|---|
| CCTV | No |
Performance Figures
Figures for 31st May 2026 to 27th June 2026
| Operator | Trains on time (Within 3 minutes) | Trains Cancelled |
|---|---|---|
| EMR | 77.2% | 4.8% |
| East Coast Route: | 82.2% | 5.5% |
What we are doing to improve
Next 3 Months
We will continue to deliver our Joint Performance Plans with Network Rail to improve our operational performance, current focus areas include joint activities to reduce the impact of trespass and suicide and delivery of summer hot weather readiness to protect our fleet and infrastructure reliability.
Next Year
We will implement performance improvement actions aligned with the Performance Restoration Framework, focusing on timetable reliability, staff availability, infrastructure resilience, and control of the railway. We will collaborate with Network Rail to address crime, extreme weather, and to keep trains safely moving during disruption.
Longer-Term
We will complete the introduction of new Intercity trains and refurbished Regional and Connect fleets, and work with Network Rail and other operators to improve the quality of our mainline timetable, and jointly develop and implement better condition monitoring for track and trains to enable us to more effectively predict and prevent failures.
| Ticket office opening times | Note: Unstaffed |
|---|---|
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Validate Smartcards here | No |
| Smartcards information | More information at www.northernrailway.co.uk/smart |
| Penalty fares | Applicable Operators: NT |
| Customer service information | 08002006060 |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
Note: Open 0700-2200 7 days per week |
| Lost property contact details | Telephone: 08002006060 |
| Seated area available | No
|
|---|---|
| Waiting room information | There are no waiting rooms at the station. Shelter is provided on platform 2. |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers | Unknown |
| Telephones available | No |
| Wifi available | No |
| Wifi information | |
| Bureau de change available | Unknown |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 08000 11 33 23 |
| Staff help information | Assistance provided by on-train staff. |
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | No |
| Step free access coverage | Partial station |
| Step free access information | Category B station, Station is unstaffed. There is a barrow crossing onto the platforms therefore no problems for disabled customers to gain access. |
| Ticket gates exist | No
|
| Impaired mobility set down available | No |
| Impaired mobility set down information | Unable to convey wheelchairs on the first services until further notice. Please contact Customer Relations on 0845 00 00 125 |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 3 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | Rear of Platform 2. |
| Cycle storage information | From Sunday 20 May 2018, if you're travelling with TransPennine Express and would like to bring your bike on board, you'll need to reserve a space for it in advance. Bike reservations will remain free of charge. How to book a bike space: Customers can make a reservation using the methods below, and must do so at least 24 hours in advance of travel: By phone:- Call 0345 600 1671 (select Option 3) Online: - When you're buying tickets through tpexpress.co.uk you will be given the option to book a space for your bike. At the booking office: - Bike reservations can be requested at any booking office. |
| Cycle storage types |
|
| Rail replacement information | Pick Up / Drop Off in the layby facing the station. |
| Bus services information | None near by. Busline 0871 200 2233 |
| Airport information | Humberside Airport approx 8 miles |