Thetford
Thetford (TTF)
Station Road
Thetford
Norfolk
IP24 1AH
View live departures / arrivals
Staffing level | Part time |
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CCTV | No |
Information systems |
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Ticket office opening times |
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Oyster cards issued here | No |
Top up Oyster cards here | No |
Use Oyster cards here | No |
Smartcards issued here | Yes |
Top up Smartcards here | Yes |
Validate Smartcards here | No |
Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | No |
Left luggage contact details | |
Lost property opening times |
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Lost property contact details |
First class lounge opening times | No |
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Seated area available | Yes |
Waiting room opening times |
Note: Closed until further notice |
Trolleys available | No |
Refreshment facilities available | No |
Toilets available | Yes |
Toilets information | Womens and accessible toilets are available in the waiting room on platform 1 and mens on platform 2 |
Baby changing facilities available | No |
Showers available | No |
Telephones available | Cards and Coins |
WiFi available | Yes |
WiFi information | |
Web kiosk | No |
Post box available | No |
Tourist information office available | No |
ATM available | No |
Bureau de change available | No |
Shops available | No |
Helpline information | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
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Helpline opening times |
Note: 08:00 - 20:00 |
Helpline contact details | Note: 0800 028 28 78 |
Customer help points available | Yes |
Customer help points information | Help points available on platforms 1 and 2. |
Staff help opening times |
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Induction loop available | Yes |
Accessible ticket machines available | Yes |
Accessible ticket machines information | On platform 2. |
Accessible booking office counter available | Yes |
Ramp for train access available | Yes |
Accessible taxis information | Details of nearest taxis are shown on station information poster |
National key toilets available | Yes |
Step free access coverage | Unknown |
Step free access information | Step free access to each platform, but not between platforms. For trains towards Norwich access is via a footpath off Croxton Road, for trains towards Ely the step free access it through the station car park off Station Road. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform. |
Ticket gates exist | No |
Impaired mobility set down available | No |
Wheelchairs | Yes |
Cycle storage available | Yes |
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Cycle storage number of spaces | 38 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | No |
Cycle storage location | Platforms |
Cycle storage information | 36Sheffield Stand spaces |
Cycle storage types |
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Car park 1 | Station Car Park |
Car park 1 operator | National Car Parks Ltd |
Car park 1 spaces | 35 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | URL: http://www.ncp.co.uk |
Rail replacement information | Replacement transport stop on the station forecourt |
Bus services available | Yes |
Bus services information | Local bus services |
Follow this link to find the station map