Widnes (WID)
Victoria Avenue
Widnes
Cheshire
WA8 7TJ
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | More information at www.northernrailway.co.uk/smart |
| Penalty fares | Applicable Operators: NT |
| Customer service information | 08002006060 |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
Note: Open 0700-2200 7 days per week |
| Lost property contact details | Telephone: 08002006060 |
| Seated area available | Yes
|
|---|---|
| Waiting room information | Awning/canopy on Liverpool platform, shelter on Manchester platform. |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | No |
| Wifi information | |
| Bureau de change available | Unknown |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 0800 138 5560 text relay 18001 0800 138 5560 |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Ticket office staff make every effort to provide the assistance that disabled passengers require. No
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | No |
| Step free access coverage | Partial station |
| Step free access information |
Step free access to Liverpool platform from station front. Separate ramp access from road bridge to Manchester platform. To find our more about travelling around this station, please see the 360 map click here |
| Ticket gates exist | No
|
| Impaired mobility set down available | No |
| Impaired mobility set down information | No designated area is provided. The station front may be used for set down purposes. |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 7 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | Platform 1, 2 and within carpark |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | Northern |
| Car park 1 spaces | 50 |
| Car park 1 opening times |
|
| Car park 1 charges | Free |
| Car park 1 contact details | |
| Rail replacement information | Pick Up / Drop Off on Birchfield Road - at the service bus stop adjacent to the cemetery wall for services towards Warrington and in the layby at the entrance to Victoria Park for services towards Liverpool. |
| Taxi rank information | |
| Bus services information | None. Busline 0871 200 2233 |
| Cycle hire information | Not available at this station. |