Wakefield Westgate
Wakefield Westgate (WKF)
Mulberry Way
Wakefield
West Yorkshire
WF1 2QN
View live departures / arrivals
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
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| Ticket office information | In the booking hall. |
|---|---|
| Ticket office opening times |
Note: Advance purchase tickets may be purchased between 09:00-18:00 Monday to Saturday |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Collection is available for Smart tickets bought online. |
| Customer service information | We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
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| Lost property contact details | Telephone: 03457 225333 |
| First class lounge information |
Located Behind gateline. Adjacent to Station Management Centre. Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges Tickets Accepted
Restricted tickets
Facilities TV, newspapers Refreshment Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits Wi-Fi Yes Showers No |
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| First class lounge opening times |
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| Seated area available | Yes |
| Waiting room information | This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00 |
| Waiting room opening times |
Note: Closed until further notice |
| Trolleys available | Yes |
| Refreshment facilities available | Yes |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Yes |
| WiFi available | No |
| WiFi information | |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | Yes |
| Bureau de change available | No |
| Shops available | No |
| Customer help points available | Yes |
|---|---|
| Customer help points information | On Entry/Exit barriers to Long stay car park, also on Car park Pay on Foot machines |
| Staff help opening times |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Accessible booking office counter information | Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window |
| Ramp for train access available | Yes |
| Accessible taxis information | A small number are accessible, therefore advance notification (via station) ensures they are available when required |
| National key toilets available | Yes |
| National key toilets information | The National key toilets are located on the Main Concourse; these toilets are operated by a radar key. A radar key is available from the Station Management Office on the Main Concourse. |
| Step free access coverage | Whole station |
| Step free access information | This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Lift access between Platforms 1 & 2. Wakefield has two RNIB 'Maps for All' - located on the paved area outside the main entrance and inside the entrance from the short stay car park. |
| Ticket gates exist | Yes |
| Ticket gates information | This station has Secure Station Accreditation |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 30 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Front of station |
| Cycle storage types |
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| Car park 1 | Multi Storey Car Park |
| Car park 1 spaces | 900 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | Note: For a map of how to get to the car park, please click here. |
| Car park 2 | Forecourt |
| Car park 2 operator | London North Eastern Railway |
| Car park 2 charges |
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| Car park 2 contact details | |
| Rail replacement information | Pick Up / Drop Off at the bus stop (W9) in the short-stay car park. |
| Taxi rank available | Yes |
| Taxi rank information | Wakefield Westgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615. |
| Bus services available | Yes |
| Bus services information | Information to plan your onward journey is available in a printable format here |
Follow this link to find the station map