Wakefield Westgate (WKF)
|Staffing level||Full time|
|Ticket office information||
In the booking hall.
|Ticket office opening times||
Note: Advance purchase tickets may be purchased between 09:00-18:00 Monday to Saturday
|Oyster cards issued here||No|
|Top up Oyster cards here||No|
|Use Oyster cards here||No|
|Smartcards issued here||Yes|
|Top up Smartcards here||Yes|
|Validate Smartcards here||Yes|
Collection is available for Smart tickets bought online.
|Customer service information||
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
|Left luggage contact details|
|Lost property opening times||
|Lost property contact details||
Telephone: 03457 225333
|First class lounge information||
Behind gateline. Adjacent to Station Management Centre.
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
|First class lounge opening times||
|Seated area available||Yes|
|Waiting room information||
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00
|Waiting room opening times||
Note: Closed until further notice
|Refreshment facilities available||Yes|
|Toilets information||The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse.|
|Baby changing facilities available||Yes|
|Post box available||Yes|
|Tourist information office available||No|
|Bureau de change available||No|
|Customer help points available||Yes|
|Customer help points information||
On Entry/Exit barriers to Long stay car park, also on Car park Pay on Foot machines
|Staff help opening times||
|Induction loop available||Yes|
|Accessible ticket machines available||Yes|
|Accessible booking office counter available||Yes|
|Accessible booking office counter information||
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
|Ramp for train access available||Yes|
|Accessible taxis information||
A small number are accessible, therefore advance notification (via station) ensures they are available when required
|National key toilets available||Yes|
|National key toilets information||The National key toilets are located on the Main Concourse; these toilets are operated by a radar key. A radar key is available from the Station Management Office on the Main Concourse.|
|Step free access coverage||Whole station|
|Step free access information||
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Lift access between Platforms 1 & 2.
Wakefield has two RNIB 'Maps for All' - located on the paved area outside the main entrance and inside the entrance from the short stay car park.
|Ticket gates exist||Yes|
|Ticket gates information||
This station has Secure Station Accreditation
|Impaired mobility set down available||Yes|
|Cycle storage available||Yes|
|Cycle storage number of spaces||30|
|Cycle storage sheltered||Yes|
|Cycle storage CCTV||Yes|
|Cycle storage location||Front of station|
|Cycle storage types||
|Car park 1||Multi Storey Car Park|
|Car park 1 spaces||900|
|Car park 1 opening times||
|Car park 1 charges||
|Car park 1 contact details||
For a map of how to get to the car park, please click here.
|Car park 2||Forecourt|
|Car park 2 operator||London North Eastern Railway|
|Car park 2 charges||
|Car park 2 contact details|
|Rail replacement information||
Pick Up / Drop Off at the bus stop (W9) in the short-stay car park.
|Taxi rank available||Yes|
|Taxi rank information||
Wakefield Westgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615.
|Bus services available||Yes|
|Bus services information||
Information to plan your onward journey is available in a printable format here