East Midlands Parkway
Station message
Please note that some station facilities listed on this page may be unavailable or subject to adjustment due to the coronavirus pandemic. The latest information is available here: https://www.eastmidlandsrailway.co.uk/covid-19
Changes to Ticket Office Opening Times this Festive Period
Monday 27th December - The ticket office will be open 07:40 - 17:00
East Midlands Parkway (EMD)
Station Approach Road
off A453, Remembrance Way
near Ratcliffe-on-Soar
Nottinghamshire
NG11 0EE
View live departures / arrivals
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | On the station concourse |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Collect and top your Smartcard at this location |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property opening times | No |
| Lost property contact details | Telephone: 03457 125678 |
| First class lounge information | Open Monday to Friday (excluding bank holidays) 05.30 - 18.00.ÿ |
|---|---|
| First class lounge opening times | Yes |
| Seated area available | Yes |
| Waiting room information | Accessible seating available on all platforms. A heated waiting room with accessible seating is available on Platform 1. |
| Waiting room opening times |
Note: Closed until further notice |
| Trolleys available | Yes |
| Refreshment facilities available | Yes |
| Refreshment facilities information | Cafe and vending machine. |
| Toilets available | Yes |
| Toilets information | The toilets and National key toilets are located on the Main Concourse. All the toilets are open and a radar key is not required to operate these toilets. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | Yes |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | Passenger Assistance meeting point in the ticket office in the station entrance. |
|---|---|
| Customer help points available | Yes |
| Staff help information | 04.40 - 01.45 Monday to Friday 05.15 - 01.00 Saturday 06.30 - 01.20 Sunday |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| National key toilets available | No |
| Step free access coverage | Whole station |
| Step free access information | Category A station. This station has step free access to all platforms. This station has tactile paving at the edge of all platforms. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 20 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | At the front of the station |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | East Midlands Railway |
| Car park 1 spaces | 885 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: £2.00 Evening Car park fares are available from 1800 - 0230.  This car park has Secure Station Accreditation. Telephone: 03457 125 678 |
| Rail replacement information | Directly outside the front of the station |
| Taxi rank available | Yes |
| Taxi rank information | A J CARS 01509 279 279 |
| Bus services available | Yes |
| Bus services information | Information to plan your onward journey is available in a printable format here |
Follow this link to find the station map