East Midlands Parkway

East Midlands Parkway (EMD)

East Midlands Parkway station
Station Approach Road
near Ratcliffe-on-Soar
off A453, Remembrance Way
NG11 0EE
Load stations
Last updated:
Staffing level Full time
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Ticket office information

On the station concourse

Ticket office opening times
  • Monday to Saturday: 06:00 - 19:30
  • Sunday: 07:30 - 19:30
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Collect and top your Smartcard at this location

Penalty fares Applicable Operators: EM
Left luggage No
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property contact details

Telephone: 03457 125678

URL: https://www.nationalrail.co.uk/

EMR lounge information

Open Monday to Friday (excluding bank holidays) 05.30 - 18.00.

Seated area available
Waiting room opening times
  • Monday to Friday: 06:00 - 19:30
  • Saturday: 06:00 - 19:30
  • Sunday: 07:30 - 19:30
Waiting room information

Accessible seating available on all platforms. A heated waiting room with accessible seating is available on Platform 1.

Trolleys available
Station buffet information

A cafe is available.

Toilets available Yes
Toilets information

The toilets and National key toilets are located on the Main Concourse. All the toilets are open and a radar key is not required to operate these toilets. Toilet opening times are:

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 : 19:30Sunday 07:30 : 19:30

Baby changing facilities available Yes
Showers Unknown
Telephones available No
Wifi available Yes
Bureau de change available Unknown
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Helpline contact details


08000 11 33 23

URL: https://www.nationalrail.co.uk/

Staff help information

0400-0205 Monday-Friday

0500-0030 Saturday

0645-0105 Sunday

Staff help opening times
  • Monday to Friday: 04:00 - 02:05
  • Saturday: 05:00 - 00:30
  • Sunday: 06:45 - 01:05
Induction loop available Yes
Accessible ticket machines available Yes
Accessible booking office counter available
Ramp for train access available
Accessible taxis information
National Key toilets available No
Step free access coverage Whole station
Step free access information

Category A station. This station has step free access to all platforms. This station has tactile paving at the edge of all platforms.

Ticket gates exist
Impaired mobility set down available Yes
Cycle storage available Yes
Cycle storage number of spaces 20
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

At the front of the station

Cycle storage types
  • Stands
Car park 1 Station Car Park
Car park 1 operator East Midlands Railway
Car park 1 spaces 885
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Daily: £8.00
  • Weekly: £24.00
  • Monthly: £80.00
  • Three monthly: £216.00
  • Annual: £800.00
Car park 1 contact details


£2.00 Evening Car park fares are available from 1800 - 0230.

This car park has Secure Station Accreditation.

Telephone: 03457 125 678

URL: https://www.nationalrail.co.uk/

Rail replacement information

Directly outside the front of the station

Taxi rank information

A J CARS 01509 279 279

Bus services information

Information to plan your onward journey is available in a printable format here