Kettering (KET)
Station Road
Kettering
Northamptonshire
NN15 7HJ
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | In ticket hall |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Collect and top your Smartcard at this location |
| Penalty fares | Applicable Operators: EM |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property contact details | Telephone: 03457 125678 |
| First class lounge opening times |
|
|---|---|
| Seated area available | Yes
|
| Waiting room opening times |
Note: Closed until further notice |
| Waiting room information | There is a heated waiting room, along with sheltered platform waiting areas with accessible seating. |
| Trolleys available | Yes
|
| Station buffet available | Yes |
| Station buffet information | Cafe and vending machine. |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Ticket Office upon request. |
| Baby changing facilities available | Yes |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | No |
| Wifi information | |
| Post box available | Yes |
| Tourist information available | No |
| Tourist information information | Nearest Tourist Information Office is located in the Library, which is a 10 min walk towards the town centre |
| Bureau de change available | Unknown |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 08000 11 33 23 |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | No |
| Step free access coverage | Whole station |
| Step free access information | Category A station. This station has step free access to all platforms. This station has tactile paving at the edge of all platforms. |
| Ticket gates exist | No
|
| Impaired mobility set down available | No |
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 160 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Platform 1 adjacent to lift and station managers office |
| Cycle storage information | Customers provide own padlock |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | East Midlands Railway |
| Car park 1 spaces | 494 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: £2.00 Evening car park fares are available from 1800 until 0230. This car park has Secure Station Accreditation. Telephone: 08457 125 678 |
| Rail replacement information | Coaches leave from the bus stop on Northfield Avenue, close to the junction with Station Road. |
| Taxi rank information | Station front |
| Bus services information | Information to plan your onward journey is available in a printable format here |
Virtual station tour
You can use the virtual tour to explore the station at your leisure and find useful information to help you ahead of your journey.