Loughborough
Station message
Please note that some station facilities listed on this page may be unavailable or subject to adjustment due to the coronavirus pandemic. The latest information is available here
Changes to Ticket Office Opening Times this Festive Period
Monday 27th December - The ticket office will be open 07:30 - 19:00
Loughborough (LBO)
Station Boulevard
off Nottingham Road
Loughborough
Leicestershire
LE11 1EX
View live departures / arrivals
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | In the Booking hall |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Collect and top your Smartcard at this location |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property opening times | No |
| Lost property contact details | Telephone: 03457 125678 |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room information | There is a heated waiting room, along with sheltered platform waiting areas with accessible seating. |
| Waiting room opening times |
Note: Closed until further notice |
| Trolleys available | No |
| Refreshment facilities available | Yes |
| Refreshment facilities information | Cafe (no seating available) and vending machine. |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| WiFi information | Find WiFi Hotspots around Loughborough station |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | Yes |
| Helpline information | Â Passenger Assistance meeting point is at the ticket office or the gateline. To book Passenger Assistance please call 08000 11 33 23. We recommend that you book assistance 12 hours in advance |
|---|---|
| Customer help points available | Yes |
| Customer help points information | None |
| Staff help information | 0515 - 0130 Monday - Friday |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Accessible public telephones information | None |
| National key toilets available | Yes |
| National key toilets information | The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
| Step free access coverage | Whole station |
| Step free access information |  This is a Category A access station. There is a lift and ramps to all platforms. This station has tactile paving at the edge of each platform, as well as in the car park near crossings. |
| Ticket gates exist | Yes |
| Ticket gates information | Passenger Assistance meet and greet point. |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 130 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Station front, behind the bus shelters. |
| Cycle storage information | Cycle hub open 24 hours. |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | East Midlands Railway |
| Car park 1 spaces | 256 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: £2.00 Evening car park fare is available from 1800 until 0230. |
| Rail replacement information | Outside the front of the station. |
| Taxi rank available | Yes |
| Taxi rank information | Charnwood 01509 213333 ACE 01509 215 656 Loughborough 230230. Buses leave from outside the station. |
| Bus services available | Yes |
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Airport available | Yes |
| Airport information | Loughborough station - East Midlands Airport. Kinch Bus 'Skylink' service runs daily, 24 hours a day, regularly direct to East Midlands Airport. For details: www.skylink.co.uk Through-ticketing is available from National Rail stations to East Midlands Airport via Loughborough station. |
Follow this link to find the station map