Loughborough (LBO)
Station Boulevard
Loughborough
Leicestershire
off Nottingham Road
LE11 1EX
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | In the Booking hall |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Collect and top your Smartcard at this location |
| Penalty fares | Applicable Operators: EM |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property contact details | Telephone: 03457 125678 |
| Seated area available | Yes
|
|---|---|
| Waiting room opening times |
Note: Closed until further notice |
| Waiting room information | There is a heated waiting room, along with sheltered platform waiting areas with accessible seating. |
| Station buffet available | Yes |
| Station buffet information | Cafe (no seating available) and vending machine. |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
| Baby changing facilities available | No |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | No |
| Wifi information | |
| Post box available | Yes |
| Bureau de change available | Unknown |
| Shops available | Yes |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 08000 11 33 23 |
| Staff help information | 0515 - 0130 Monday - Friday0515 - 0000 Saturday0715 - 0100 Sunday Please note that the station will be unstaffed outside the advertised opening hours below. All platforms will still be accessible via the stairs when unstaffed, however, if you require step-free access to platforms 2 or 3 during unstaffed hours please call 03457 125 678 so that alternative travel arrangements can be made for you. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| Accessible public telephones information | None |
| National Key toilets available | Yes |
| National Key toilets information | The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
| Step free access coverage | Whole station |
| Step free access information | This is a Category A access station. There is a lift and ramps to all platforms. This station has tactile paving at the edge of each platform, as well as in the car park near crossings. |
| Ticket gates exist | Passenger Assistance meet and greet point. Yes
|
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 130 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Station front, behind the bus shelters. |
| Cycle storage information | Cycle hub open 24 hours. |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | East Midlands Railway |
| Car park 1 spaces | 256 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: £2.00 Evening car park fare is available from 1800 until 0230. Electric vehicle charging points are available for use within the barriered section of the station car park. This service is a chargeable service managed by E.ON Drive. The facility will require users provide their own charging cable. |
| Rail replacement information | Outside the front of the station. |
| Taxi rank information | Charnwood 01509 213333 ACE 01509 215 656 Loughborough 230230. Buses leave from outside the station. |
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Airport information | Loughborough station - East Midlands Airport. Kinch Bus 'Skylink' service runs daily, 24 hours a day, regularly direct to East Midlands Airport. For details: www.skylink.co.uk Through-ticketing is available from National Rail stations to East Midlands Airport via Loughborough station. |