Market Harborough (MHR)
St Marys Road
Market Harborough
Leicestershire
LE16 7DT
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | In ticket hall |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Collect and top your Smartcard at this location |
| Penalty fares | Applicable Operators: EM |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property contact details | Telephone: 03457 125678 |
| Seated area available | Yes
|
|---|---|
| Waiting room opening times |
Note: Closed until further notice |
| Waiting room information | Heated waiting rooms, along with sheltered platform waiting areas with accessible seating located on platform 1 (at the north end and centrally) and on platform 2 (centrally). |
| Station buffet available | Yes |
| Station buffet information | Cafe and vending machine. |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The radar key is available from the Ticket Office. |
| Baby changing facilities available | Yes |
| Showers | Unknown |
| Telephones available | Yes |
| Wifi available | No |
| Wifi information | |
| Bureau de change available | Unknown |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
|---|---|
| Helpline contact details | Note: 08000 11 33 23 |
| Staff help information | Staff available to help 05.15 - 01.00 Mon - Fri 05.15 - 23.50 Sat 07.00 - 00.30 Sun |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | Category A station. Step free access is available to both platforms, via the ticket office for platform 1 or the new car park for platform 2. Please check which platform your train is due to depart from before arriving at the station. Services to the north, including Leicester, Nottingham, Sheffield and Derby normally depart from platform 1. Services to London and stations south of Market Harborough normally depart from platform 2. If you do need assistance to change platforms, we're happy to help. Please speak to a member of staff or use a Help Point in the station. This station has tactile paving at the edge of each platform. |
| Ticket gates exist | No
|
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 36 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Rear of booking hall, and Platform 1 |
| Cycle storage information | Customers provide own padlock |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | East Midlands Railway |
| Car park 1 spaces | 314 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: £2.00 Evening car park fare is available from 1800 until 0230. This car park has Secure Station Accreditation. Telephone: 03457 125 678 |
| Rail replacement information | Buses leave from the Bay adjacent to the station car park. |
| Taxi rank information | Station front |
| Bus services information | Information to plan your onward journey is available in a printable format here |