Ticket Machines - Smart Kiosk

What tickets are available from this machine

  • Tickets for today
  • Tickets for future travel
  • Collection of Smartcard tickets purchased online

How do I pay?

The machine only accepts card payments, as listed below

  • Google Pay
  • Apple Pay
  • Visa cards
  • Mastercard

To pay by cash please visit a ticket office or if there is no ticket office at your station please purchase on train or via the EMR website or app.

How is this different to other TVM’s?

  • The Kiosk will issue tickets as barcode tickets on plain paper.
  • Customers can also collect Smartcard products purchased on-line from the Kiosk.
  • The Kiosk has two Smart collection points, so one customer could be using the main screen whilst another collects their Smart ticket on the side screen.
  • The machine accepts card payments only.
  • The machine does not offer collections.

Are all ticket available?

  • The machine prints tickets as a barcode ticket, currently some tickets aren’t available to print to barcode.

What ticket aren’t available?

  • London underground travel including Travelcards
  • Excess fares
  • 7 day Season tickets
  • Plusbus fares
  • Tickets booked for collection (TOD)
  • Supplements, such as separate bicycle and car park reservations
  • Ferry fares
  • Season tickets monthly or more
  • Carnet/Flexi-pass fares

How do I buy a ticket if its not available from the TVM?

  • You can purchase on our website, or at a ticket office

How do I get a refund if I’m unable to travel?

  • For refunds of tickets purchased from this machine please contact an East Midlands Railway Ticket office or contact us on 03457 125 678