Extreme Weather

Extreme heat: Claim your Delay Repay compensation.

If you have been delayed 15 minutes or more as a result of the disruption caused by this weeks heatwave, you may be entitled to our Delay Repay compensation. Full details of how to claim can be found here: eastmidlandsrailway.co.uk/delay

If you did not complete your journey, you may claim a refund on your ticket. You can find more information about how to do this, and full ticketing terms and conditions at eastmidlandsrailway.co.uk/refund

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