Monday, 31 October 2022
- Kiosks to be installed at stations in Staffordshire, Leicestershire, Lincolnshire, Derbyshire and Nottinghamshire
- Machines more intuitive and user-friendly making it easier to find the cheapest fares
- Kiosks display real-time travel information for customers
East Midlands Railway (EMR) is to install 29 Smart Kiosks across its regional network - making it simpler and easier for its customers to buy the cheapest fares.
The new machines, which allow customers to buy advance and walk-up tickets as a printed barcode instead of the old-fashioned orange paper tickets, will be installed at stations across Staffordshire, Leicestershire, Lincolnshire, Derbyshire and Nottinghamshire.
The self-serve machines will issue traditional walk-up fares to customers whilst offering a full range of national Railcard and local discounts.
The new kiosks will also allow the sale of Advance Purchase fares for those customers who are not travelling immediately and are happy to travel with a little less flexibility.
The machines are built to utilise Smart Ticketing functionality too - allowing customers to purchase a ticket and collect them from the machine.
Customers can also easily keep up-to-date by using the kiosk's full timetable enquiry software which provides information on their next train and any difference in cost between their chosen train and any in the next 90 minutes.
Later this year, the Smart Kiosks will also be upgraded to allow purchased tickets to be applied directly to a Smartcard and some Season Ticket products.
Simon Pready, Commerical Director at East Midlands Railway, said: "We want to offer customers as much flexibility as possible when purchasing tickets and that's why the introduction of these new Smart Kiosks is great news.
"As well as other features, they offer customers a full range of eTickets and the same fare offers that they would otherwise access online. We hope our regional customers enjoy the benefits of using them when they are introduced across our regional network in the next few months."
Smart Kiosk locations
- Langley Mill
- Tutbury and Hatton
- Burton Joyce
- South Wigston
- Gainsborough Lea Road
- Market Rasen
- Blythe Bridge