Train performance figures
Our performance in figures​
We report the proportion of trains that arrive to the minute at each station on the timetable, where technology allows.
Our performance figures show how punctually our trains are reaching stations, from ‘early’ through to ‘30 minutes after’ the timetable stated. We also report the Public Performance Measurement of the number of trains reaching their final destination 'on time'. We show how many trains ran with fewer carriages than planned, and how many were delayed or cancelled. Results are based on actual performance over the past four weeks compared to the published timetable.
All figures below are for East Midlands Trains, 2018/19, Period 06.
New industry measure
| Early | 34.7% |
|---|---|
| On time | 58.4% |
| Within 3 mins | 78% |
| Within 5 mins | 87% |
| Within 10 mins | 94.9% |
| Within 15 mins | 97.3% |
| 15+ mins | 2.7% |
| 20+ mins | 1.6% |
| 30+ mins | 0.7% |
| Cancelled | 1.3% |
Public performance measure (PPM)
The number of trains reaching their final destination 'on time'. On time is defined as within five minutes for regional and within 10 minutes for long distance trains.
| London route | Liverpool-Norwich route | Local routes | Overall |
|---|---|---|---|
| 95% | 92.7% | 96% | 95.4% |
Right time railway (RTR)
The percentage of trains arriving at their final destination early or at the right time.
| London route | Liverpool-Norwich route | Local routes | Overall |
|---|---|---|---|
| 50% | 44.10% | 75% | 62% |
Short formations
Trains running with fewer carriages than planned.
| London route | Liverpool-Norwich | Local routes | Overall | ||||
|---|---|---|---|---|---|---|---|
| No. of trains | % of total trains | No. of trains | % of total trains | No. of trains | % of total trains | No. of trains | % of total trains |
| 46 | 1% | 40 | 4.2% | 30 | 0.4% | 116 | 5% |
Cancellations and delays
Trains delayed between 30-59 minutes
| London route | Liverpool-Norwich | Local routes | Overall | ||||
|---|---|---|---|---|---|---|---|
| No. of trains | % of total trains | No. of trains | % of total trains | No. of trains | % of total | No. of trains | % of total trains |
| 59 | 0.2% | 13 | 0.1% | 21 | 0% | 93 | 0.40% |
Trains delayed between 60-119 minutes
| London route | Liverpool-Norwich | Local routes | Overall | ||||
|---|---|---|---|---|---|---|---|
| No. of trains | % of total trains | No. of trains | % of total trains | No. of trains | % of total | No. of trains | % of total trains |
| 5 | 0.10% | 1 | 0% | 1 | 0.0% | 7 | 0.10% |
Trains delayed over 120 minutes
| London route | Liverpool-Norwich | Local routes | Overall | ||||
|---|---|---|---|---|---|---|---|
| No. of trains | % of total trains | No. of trains | % of total trains | No. of trains | % of total | No. of trains | % of total trains |
| 0 | 0% | 1 | 0% | 0 | 0% | 1 | 0% |
Percentage of cancelled trains
| London route | Liverpool-Norwich | Local routes | Overall |
|---|---|---|---|
| 0.30% | 2.90% | 1.00% | 0.90% |