Train performance figures

Our performance in figures​

We report the proportion of trains that arrive to the minute at each station on the timetable, where technology allows.

Our performance figures show how punctually our trains are reaching stations, from ‘early’ through to ‘30 minutes after’ the timetable stated. We also report the Public Performance Measurement of the number of trains reaching their final destination 'on time'. We show how many trains ran with fewer carriages than planned, and how many were delayed or cancelled. Results are based on actual performance over the past four weeks compared to the published timetable.

All figures below are for East Midlands Trains, 2018/19, Period 10.

New industry measure

Early	36.4%
On time	60.8%
Within 3 mins	80.1%
Within 5 mins	88.5%
Within 10 mins	95.9%
Within 15 mins	98.1%
15+ mins	1.9%
20+ mins	1.1%
30+ mins	0.4%
Cancelled	1.6%

Public performance measure (PPM)

The number of trains reaching their final destination 'on time'. On time is defined as within five minutes for regional and within 10 minutes for long distance trains.

London route	Liverpool-Norwich route	Local routes	Overall
92.7%	79.3%	90.5%	90.3%

Right time railway (RTR)

The percentage of trains arriving at their final destination early or at the right time.

London route	Liverpool-Norwich route	Local routes	Overall
62.4%	36.2%	90.9%	65.0%

Short formations

Trains running with fewer carriages than planned.

London route		Liverpool-Norwich		Local routes		Overall
No. of trains	% of total trains	No. of trains	% of total trains	No. of trains	% of total trains	No. of trains	% of total trains
44	1.2%	45	5.0%	26	0.4%	115	1.1%

Cancellations and delays

Trains delayed between 30-59 minutes

London route		Liverpool-Norwich		Local routes		Overall
No. of trains	% of total trains	No. of trains	% of total trains	No. of trains	% of total	No. of trains	% of total trains
19	0.2%	37	0.3%	15	0.1%	71	0.6%

Trains delayed between 60-119 minutes

London route		Liverpool-Norwich		Local routes		Overall
No. of trains	% of total trains	No. of trains	% of total trains	No. of trains	% of total	No. of trains	% of total trains
2	0.0%	5	0.0%	4	0.0%	11	0.1%

Trains delayed over 120 minutes

London route		Liverpool-Norwich		Local routes		Overall
No. of trains	% of total trains	No. of trains	% of total trains	No. of trains	% of total	No. of trains	% of total trains
0	0.0%	0	0.0%	1	0.0%	1	0.0%

Percentage of cancelled trains

London route	Liverpool-Norwich	Local routes	Overall
0.4%	2.7%	1.2%	1.1%