Penalty Fares Policy
Our approach
Most passengers pay the right fare for their rail travel. But the rail industry loses ÂŁ200 million to fare evasion every year. As part of eliminating fare evasion, we need to have an effective penalty fare scheme in place. We may charge a penalty fare if you:
- Travel without a valid ticket
- Are unable to produce the appropriate railcard
- Travel in First Class with a Standard Class ticket
- Are 16 or over travelling on a child rate ticket
- Travel beyond the destination of your ticket